Business Resources
Find and share resources to grow your business.
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Share your personal experience and get inspiration, too. -
A place to share tips and resources pertaining to all things business. -
The home base for all things Thumbtack.
269 discussions
1.1K comments
Most recent: [Resource of the Week] Show off your strengths. by DustiO
June 10
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See the latest Community happenings.
260 discussions
1.3K comments
Most recent: Thumbtack Front Desk Not Working/ Thumbtack Refuses to Provide Refunds by JulietH
8:20PM
Discussion List
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Try To Anticipate Your Clients NeedsMost people come to Thumbtack with a problem that they need solved. We should aim to be the answer to that problem as quickly and effectively as possible. If you can LEARN to anticipate the needs of your client, that is going to sep… -
Dealing with rejection and how to sell the productI'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start… -
Funding for Women-Owned BusinessesHi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in… -
Working through the seasonsBeing in the painting industry at this time of the year can be tough for some especially on the east coast between cold weather and snow conditions the New England area cuts off exterior work basically until spring time. Which is cr… -
Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you're person…
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The ability to reject a job and not be charged for the leadLately I have been getting request for jobs in the Illustration category that are vague and have no description on what they are looking for, yet the lead cost me $40+. I realize that leads are about demand, but the hard part is th… -
Instant BookingThere has been a lot of discussion surrounding instant booking if we together as pros can share our thoughts on instant booking we may be able to submit this to thumbtack as a community.
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14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here … -
Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
Now is the time to sign up for health insuranceIf you - or someone you know - needs health insurance, the time to act is now: Visit HealthCare.gov today to enroll in coverage for 2021. Coverage could be cheaper than you think. Most people signing up for coverage on HealthCare.…
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REQUEST: Update Importing Google ReviewsI know you can only import Google reviews once, but most people do that when just starting out on Thumbtack with one to a few reviews at most. As pros, we acquire more over time (especially those who get most of their business outsi… -
Thumbtack Lead Quality and refundWe've been spending more and more money and getting less and less quality leads from thumbtack. We are literally Top 1 on the platform in the area. We tracked our spending the month of September and below is what we got. Total: $1,0…
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Instant bookingThis used to be a great platform now it is poisoning businesses of all types. Forcing some, like myself, into early retirement. All of our concerns are falling on deaf ears and showing no empathy. Hopefully someday when you return t…
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I'm Paying for Customer ErrorsI apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that … -
Lead costAnyone else feel like the cost of leads have no consistency? I have been getting charged $60 + for a customer who just needs a sprinkler head fixed. These use to cost about $13. There seems to be no rhyme or reason to the way these… -
7 apps to keep your small business organizedBetween accounting, invoicing, marketing, and managing yourself and (if you have them) employees, it’s easy for your small business to take over your life. Luckily, there’s an app for that. Here are a few useful online tools to help…
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Amazing Business ResourceHi ! I just wanted to share one of my absolute favorite online organizing tools. Honeybook ! Honeybook has changed the way I send my clients proposals including contracts, invoices, brochures & so much more. Besides Thumbtack,… -
Overcoming difficult periods as a small business owner.Hi everyone, As a small business owner I've found this past year to be extremely challenging. What are some challenges you have faced, and more importantly, how have you overcome these challenges? Me first - I have a dog training b…
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Legal disclaimerthought I would share my new disclaimer that we all should use. If we all band together and actually follow through even though the reward may cost us and be minor in the short term in the long run it will make thumbtack great again…
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Change the wording/ amount of pros contactedthumbtack needs to change the wording “quote” we as company do not provide quotes. Which is why we have a service call listed. Also if there are 6 pros to choose from and one offers $125 service call and another offers $75 service c…
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What $5,000 buys you on Thumbtack - A Detailed Dive into the DataMy business recently reached a milestone, having spent $5007.99 over our time on Thumbtack. I have collected 2.3MB of data for my business as a whole on all customers from all sources during this time and I wanted to publish my anal…
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We won!!!Based on your feedback, we'll be removing instant bookings from Thumbtack on November 4th. We launched the Instant Book product to help pros get hired more quickly and more efficiently. While the experience worked well for customers…
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People don't even KNOW Thumbtack has messagesI would estimate that 75% of my leads never see my reply on Thumbtack. It is only by calling and texting that I manage to get hold of them. If there is some specific reason to have them go back to the message thread (the old "o…
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[Resource of the week] The Power of BudgetingLet's talk budgeting – the unsung hero of business success. Budgeting lays out your financial path, giving you clarity on income, expenses, and how to reach your goals. It's your GPS for financial success. Your budget helps you prio… -
Instant BookingI went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
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Lead Prices have gone sky high!I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
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Merged: Instant booking is making me quit using ThumbtackThis discussion has been merged.
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Quotes Sent Aren't Being ReadHi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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[POLL] What tools do you use most to increase your productivity?Share with us what tools would be most helpful to you, and comment below with what tools you currently use or would like to try using. -
API connections?Does anyone know if Thumbtack has connections to other software? We use Jobber for our CRM and it's fantastic but having to manually enter in all my customer data into Jobber every time I get a lead is kinda crappy.
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3 tips for female business owners:1. Know your worth. “Don’t undersell yourself. People won’t always pick the cheapest quote. Help people see your worth.” - Meghan Aro Negotiating price isn’t easy. Make sure you do the math on your value and costs — and scope out wh…
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Social Media ManagementI use an online management tool that helps me in managing my different social medias. From scheduled posting to responding to messages and everything in between. It's called Content Studio and has changed the game for me. Even if yo…
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