Community News
See the latest Community happenings.
Discussion List
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SettingsHello I have a issue with the location services I’m not in TN and a keep receiving clients I’m in NY city I only provide services around NY and Ct -
Anniversary Swag?How do I actually get my anniversary swag? The link I clicked only brings me to this community page. Please let me know. TIA.
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Excessive pros contactedI would like to know why was this customer allowed to contact 8 seperate pros for the same job. Mind you the lead cost me $102.90 just $1.10 short of my max lead price. Just for this customer to not even respond.
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Interior Decorators/Designers - how has lead flow been so far in 2024?To all my fellow Interior Decorators/Designers, how has lead flow been so far this year for you and has instant booking affected your lead flow? Unfortunately, I was one of the many affected by the mandatory instant booking change a…
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Recommended BadgeHello, how does one get a Recommended Badge?
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Bad Leads in Completely Different StateI used Thumbtack in the past and never had a problem with this before but just yesterday I turned on my preferences and was charged $83 for two leads both in completely different states! I live in Maryland so there’s no way I am tra…
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Welcome to our new Community members — March 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w… -
Verifying clients informationIs there a way thumbtack can verify the clients phone and email before we pay for the leads? More than 60% of the clients I get there information is not correct?
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Welcome to our new Community members — February 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Thumbtack is the same as all the restSOMETHING HAS TO CHANGE!!!!! I was a member of Service Magic which became Home Advisor which is now Angi Leads. There is currently a nationwide civil lawsuit against them for false leads and over charging for incorrect leads. Thumb…
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Welcome to our new Community members! (December 2023)If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Pro Reward and StatusCan someone please share with me on how to receive the Rewards for Silver and Gold Status 😉 I have been a Pro on Thumbtack for 8 years … Thank you 🙏🏻
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How do I get a swag?Can someone please help me get at least a swag? Thanks
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Welcome to our new Community members! (November 2023)If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Refund requestI don’t understand why most of the times the clients that refuse to contact me, or stop answering are not qualified to request a refund. Even had a customer that told me on the conversation that he was ok to cancel the appointment a…
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Can’t get helpI’m a Thumbtack Pro silver status. I have never been able to reach anyone at Thumbtack about some issues regarding my account. I’m been getting a lot of work. Is there a phone number where I can actually talk to someone? I’ve tried …
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JOIN US tomorrow (Thursday 9/28) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Anyone else have a n issue with max lead price?It almost a week i can't change my max lead price more than 27$ which i could change it up to 35-40$ until last week. Now other pros offer higher max lead price and this is the reason i lost the 1st place. I talked with the custome…
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Non licensed prosWhy does thumbtack allow non licensed people to advertise for services that require a county and or state license? -
How Do I Get in Touch with An Actual Thumbtack Person?My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
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JOIN US tomorrow (Thursday 8/31) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Swag??How do I get my swag!! I have had 2 anniversaries and no swag!! -
Not getting any leadsOkay, so I was getting consistent leads everyday when I first started with Thumbtack. Then they just stopped out of nowhere. My profile is strong. I have my settings turned to unlimited budget. I have a 4.9 rating. And I see multipl…
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Automatic Refund on cancel bookingFor the past 2 months I got a couple cancel booking and I get the same messages every time stating that I will be getting a refund automatically so far I have not getting any of those refunds. I’m pretty sure I have over $150 worth …
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I need help with badly targeted leadsI have been trying to reach thumbtack for weeks via phone and text and chat and I get no response from anything. I keep getting leads from out of the states I work like far away. When I submit them to dispute they tell me they are e…
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RewardsI received an email to click on something to find out about the rewards, and that page doesn’t exist. I end up here in this thread is old. I’ve been here at Thumbtack six years never received. Anything wasn’t able to make any of the…
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Welcome to our new Community members! (2/15)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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February contest: Love what you do.❤️Happy February to all of our amazing Community members. One of our main goals in the Community is to create connections for you, to help each other grow your businesses, together. There is something magical about bringing togethe…
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