Inspiration
Share your personal experience and get inspiration, too.
Discussion List
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January Pro HighlightsI love providing a safe space to tackle what may not come easy for some people. I truly believe a clear space provides a clear mind. Thumbtack has provided a way for me to connect with people directly and safely and allows me to hon… -
August Pro Highlights"Thumbtack has been a pivotal tool in allowing my wife and I to grow our business. When you are getting started, no matter how good your work may be, if you don’t have a means to connect with people, you can’t get very far. Thu…
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Community at Thumbtack - APAC TacksIntroducing APAC Tacks, Thumbtack's Employee Resource Group for Asian and Pacific Islander employees. Their mission is to create a safe space of solidarity across diverse Asian identities. "When people think about ERGs, you mig… -
Community at Thumbtack - WomenThe mission of Thumbtack's Women’s Employee Resource Group is to cultivate an inclusive community for those who have been affected by gender inequality. Along with their allies, they aim to uplift the community through education and… -
March Featured PostsIn the spirit of building this Community with our pros, we wanted to take this chance to highlight some of your most engaging, constructive, or helpful posts from this month. Your contributions to the Community have been thoughtful… -
Women's History Month: Redefining women’s workKicking off Women’s History Month, we wanted to share the story of one inspiring woman from Thumbtack. Top Pro Jess Baldwin became a painter against the odds. She tells us how she found her niche and gives back to the community. &qu…
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Inspiring stories from our pros - An L.An L, a Boston area photographer, shared how she has been able to give back to her community during this difficult time. After virtually all of her upcoming bookings were cancelled she joined forces with the Front Steps Project - a…
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May 2025 Pro Highlight — Meet Beth.Meet @busyb Beth, a Top Pro home organization and move management professional, a pro mentor, and a Pro Advisor from our Thumbtack Pro Advisory Board. Beth has years of experience in her industry and is in her 5th year as a Top Pro.…
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May 2025 Pro Highlight — Meet Thomas.Meet Thomas, a Top Pro roofing contractor, a pro mentor, and a Pro Advisor from our Thumbtack Pro Advisory Board. Thomas has decades of experience in his industry and is a 3 year Top Pro. We asked him about his Thumbtack experience …
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Tips to convert more LeadsThumbtack has partnered with ChatGPT, so please optimize your Thumbtack Pro profile by filling in as much information as possible, such as your website, business hours, what you offer, and social media accounts. Use automation to ac… -
Should customers get rated like we do?Only so we know if they have done something to another business
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Questions for the platform developersWhy aren't customers accountable for orders? For example, if a client came to the platform, came to the performer as a lead, and then decided to do nothing. The platform receives money from the contractor, but the client owes nothin…
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From the worst week ever on Thumbtack to one of the best in less than 3 daysHey guys it's Brett from Central Florida. Last week was an absolute disaster for me and I lost about $500 on bids. Leads that certainly didn't work out for me and I felt some of it should have been refunded. Out of the whole mess I … -
Back on track. Did a deep dive on my profileHello Thumbtack family. Yesterday I was feeling horrible it was the worst week I've ever had in 10 years with thumbtack. For the life of me I didn't understand how all my money was spent up for my budget and I didn't get a single po…
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Pro advisory board. This will be epicHello everybody I'm Brett Douglas a top pro from the Orlando Florida area. You may or may not have seen me posting. I have been confidently using Thumbtack for many many years and have been a top pro ever since being on the platform…
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Do you make $200,000 to $300,000 a year from thumbtack leadsYou could be. How often do you take time to work on your profile. To study your market and your competition My name is Brett douglas, I've been a top role in this platforms ever since it started. Every single quarter every single …
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Hope your leads are awesomeHey everybody it's Brett douglas, a top pro, from Orlando florida. I hope that each and every one of you are getting an incredible amount of leads and are able to sell and close out on the deals. It seems like we are starting to see…
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DustioThank you so much for working tirelessly to help pros on this platform. From all the different ideas that you always generate to the different events that you're always asking us to participate in to feel like we're part of a team. …
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Sales are picking upHey everybody. I hope your thumbtack is picking up. We started Monday with seven new leads. We have sold four of the jobs Whoop whoop
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Interested in being a featured expert.I am very interested in being a featured expert! SOOOO many people are on the Diet RollerCoaster & they can't quite figure out how to get off & stay off! That's where I come in! With clarity and structure, I help clients get…
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Be careful with TT, please read this postI will keep this as short as possible. Signed up with TT many months ago. Without a clear explanation our account was never "activated" even though they took our $300. After a month + of trying to get our account workin…
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good luck to everyone and good customersgood luck to everyone and good customers
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Leads, unreponsive customer,I started 3 months ago, 1st couple of months went well, and My closing ratio was over 50% I have 18 reviews all 5 stars but last month I sent most of the leads and was not able to close one way or another. Mainly Unresponsive Cust…
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non-transparent refund policy + unsupportive support = frustrated customerI would never have registered on the forum if it weren’t for the constant negative experience of communicating with the application’s support service regarding refunds for incorrect leads. I don’t know what you changed in your rules…
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SPRING CONTEST: Curb appealSpring is nearly upon us — from spring cleaning to home projects, this can be a really busy time of year. But we still want to see your work! For this season's contest we want to see your "curb appeal projects". Share your…
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Clients who do not respond and pay for it.I understand that you are experiencing difficulties with unresponsive leads.In such situations , it is important to maintain professionalism and follow-up with the client through alternative communication channels . Thumbtack not re… -
House cleaningI have a house cleaning job and I started using Thumbtack to increase my income and it's been great, I'm happy and satisfied with it.
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Missing PaymentI did a service for a customer and she paid through thumbtack, but the money never showed up in my account. I've worked with this customer before and had no issue receiving payment through thumbtack in the past. I have been unable t…
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Eco Grizzly, Full-Service Chimney Pros - Featured ExpertHello Thumbtack! This community has been awesome to us so far and as a Platinum Pro, I'd like to introduce myself. I'm Moshe T., owner of Eco Grizzly in Canoga Park, specializing in full-service fireplace and chimney services. We a…
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My customer's feedback about ThumbtackI just had a conversation with a prospective customer asking if he had seen my reply to his inquiry in Thumbtack and his response was no, and that he wasn't likely to because he never wanted to have to log into [Thumbtack] ever agai…
Resources
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