Inspiration
Share your personal experience and get inspiration, too.
Discussion List
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My customer's feedback about ThumbtackI just had a conversation with a prospective customer asking if he had seen my reply to his inquiry in Thumbtack and his response was no, and that he wasn't likely to because he never wanted to have to log into [Thumbtack] ever agai… -
14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here … -
Thumbtack must be doing badly = You can't reach anyoneThis is all I can figure out. Why can't you reach anyone? I tried to call, chat and nothing goes through or works and can't reach anyone. This is really not a good situation for customers so all I can figure is they are doing badly.
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Thumbtack does not care about the prosThumbtack does not care about the pros anymore it changed in 2020 when they took away the unread refund that protected us pros from bad leads they need to take phone numbers off the beauty of thumbtack use to be the customer got to …
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I’m interested in the Expert ProHey there my name is Katie Robinson and owner of Kdssociety. I’ve been apart of the thumbtack platform since 2015 and my makeup business has grown so much because of this platform. I would love to help others in advancing there busi…
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Annual Thumbtack Giveback Event — Help Thumbtack give back on Giving Tuesday.Each year, we come together to celebrate your accomplishments and honor the significant contributions you’ve given to your communities — and we want to help you support the causes you care about. We’re inviting you to join us in a w…
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A case for a better client inquiry flow (for a muralist)Hey Thumbtack, I am going to be speaking about my industry (Muralist) on ways that Thumbtack could improve things for both the user AND the pro. I decided to try out the user flow from the consumer side and see how it worked. What … -
Being more competitive?I get these notices that I’m not being too competitive in my pricing on some things. I’ve always been a fair price with the cost of a vehicle used for work. Truck payment, gas, insurance and upkeep. I shouldn’t have to lower my pric…
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Opportunities Are Not Really OpportunitiesWhen is Thumbtack going to stop hiding the messages that are sent from Pros to job posters via the Opportunities? The messages are NOT put in the job poster's Thumbtack profile inbox. They are HIDDEN under a section called "Pro…
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Being an expertI would absolutely love to become an expert on Thumbtack. Just let me know what I need to do. I am literally at 4.5 in only need the 4.7 to be platinum status. I have all the reviews they’re all amazing and I have plenty of projects…
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Add us to the Feature pleaseWe would love to be featured Affordable Lawn care 703 LLC Thanks
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How to turn off auto payDespite not getting a return text for almost 5 weeks- my question remains thumbtack states we do not pay for leads UNLESS the client initiates contact or responds to our reaching out to them repeatedly TT charges for leads because …
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2023 Top Pro Summit event Q&ASince we didn't have a chance to get to all of the questions that were submitted during our recent 2023 Summit event, we thought we would post them here. Questions submitted during the 2023 Summit event I have been submitting feedb…
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[Recording] 2023 Top Pro Summit EventCheck out this recording of our first annual Thumbtack Summit — where we came together to celebrate our Top Pros, look back on your wins from 2022, and get a sneak peak of some exciting things in 2023. Comment below with your favori…
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Several Leads that need refundsI have several leads that need to be refunded. How can I best achieve that? thanks!
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November contest: Tips for successWe recently had our fall Thumbtack Pro Rewards Success Workshop - where we learned some tips for success. We had presentations from Thumbtack team members, as well as advice from Top Pro and Community member @ShaquealThomas. He shar…
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Inspiration from our Community members: Jerald Roberts — Five Star PaintingJerald Roberts, owner of Five Star painting in Manassas, VA took time to sit down with us and share his story. He started his interior & exterior painting business with his son in law two years ago — after spending decades in co…
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What is a Community Leader and how can you join us?Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi…
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Top pro badgeJust curious, how do you get the top pro badge displayed. Sometimes I have sometimes I don’t. Is it points? As of now I have 5200 points and the badge is not displayed. Thank you for your time. Troy.
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July Pro Highlights"Our favorite thing about what we do is getting the opportunity to participate in our customers’ big life experiences by delivering a high-quality and stress-free service. The joy and relief we provide to our clients are what k… -
Problems With Lead RefundsI am having significant problems with my requests for lead refunds. A recent one was exceptionally frustrating. I received a lead request from a client who canceled within 5 minutes of her request. I tried to immediately respond…
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April Pro Highlights“Our favorite things to assemble are playsets. We think of them as big Lego sets and the results are so satisfying. Before Thumbtack, we had very few jobs and very little confidence. Thumbtack has changed everything for us and we’re…
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[GROUP HIGHLIGHT] Women on ThumbtackI was really inspired when I saw this thread in our Women on Thumbtack group. I love watching pros connect over shared experiences - that's why we're all here! If you haven't already, check out the group and join to start connectin…
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Checking In on Everyone!Hello Everyone and Happy March! I am reaching out to see how we are all doing? Conducting a little check-in, how is the year progressing? I am hoping to hear that many of you have new bookings on the calendar and the highs and lows… -
☀ Holy schmolley batwoman/batman☀Mardi Gras (3/1), which ends the Carnival season 🎶 🎭 🎡 and Fat Tuesday the day before Ash Wednesday (also a New Moon, jus' sayin') which harkens in the Lenten season, are upon us. Even if these observances mean nothing to you, MARC… -
[HIGHLIGHT] New Group: BienestarI don't know about you, but I have set out to practice a lot more self care in 2022 (something I think most of us could use more of). One of our new Community members, @Elle__38 started a new group, that focuses on overall wellness,…
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[VIRTUAL EVENT] Making cards for kids at St Jude Children's Hospital.As you know, in December we held a virtual pro event where you voted on a nonprofit to receive a $10,000 grant - and St Jude Children's Hospital was the winner. Sending them that donation was one of the best "work" moments…
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Happy New Year! Tips from your Community Leaders.Welcome back, everyone! We hope you enjoyed the holidays and are ready to hit the ground running in 2022! We asked our Community Leaders, and your fellow Thumbtack pros, to share some of their best tips for the new year. And here’s …
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November Pro Highlights"My favorite thing about what I do is being able to help people when they need something to be notarized right then — and being a mobile notary, I'm able to come to all my clients quickly. To be a successful business owner, you…
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October Pro Highlights“I love owning my own business because It allows me to work my own schedule and enhance my quality of life. I also get to share my love for food — and Thumbtack has provided the bridge necessary for me to create a memorable experien…
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