Thumbtack Pro Rewards
Discussion List
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Not sure how to access Pro RewardsHi, @DustiO - I was recently notified that I've achieved Platinum status. The link in the email for concierge support just leads to the regular "contact us" page, and the Explore Your Rewards link leads to "page …
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Workshop ReadyI'm all in!!
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Pro rewards technical issuesI haven't been given the correct amount of points, and my response time is off, I've contacted customer service about it, they said it was a technical issue that they had no time table for correction and that they would co…
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Thumbtack Success WorkshopI’m interested in the Thumbtack Success Workshop but don’t see an option available to join. Looking for guidance.
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Feedback sectionlet’s help Thumbtack improve!
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Thumbtack workshopI would like to sign up for the workshop -
Any General Contractor looking for a Reliable C-27 & C-8 contractor?Hi, I’m Daniel with Firm Tech Concrete, Inc., your licensed C-8 Concrete and C-27 Landscaping contractor serving Menifee, Murrieta, Temecula, Lake Elsinore, Canyon Lake, and the surrounding areas. At Firm Tech, we specialize in com…
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Top Pro BadgeI've reached Platinum Status but still do not see my Top Pro Badge in widgets that I can include on my website. When can I expect to have this available?
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Why my account is on holdI don’t get no more leads
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ClienteleDo you receive Altovise clientele throughout this community?
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Thumbtack removed our business page without any explanationHello everyone! Need help! Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 …
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How Long Does It Take for Background Check?So last week I encountered "Sever error" when submitting my SSN for a background check. I found an old post here and submitted my background check through checkr. It's been a week or more and is still processing. How…
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RewardsHow do I join Ive tried now a bunch still nothing and I should be at platinum for some reason I've sent messages to ppl for review's and they responded but still not getting no change there
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New temporary numbersHello, my name is Jason and I own an exterior construction company where we do residential exterior construction ( gutters, roofs, siding, etc. ). I have been using lead generating services for about 18 of the 23 years I’ve been in …
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Points..rewards..reviewsI have consistently received 5 star reviews and earned points but now they are gone…this platform seems scammish in a lot of ways, but again the clients help over look somethings on the back end…how do we get some consistency with t…
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Refund Possible? Lead isn't respondingHello, Is it possible for me to recieve a refund for a customer who sent 1 message and didnt send any other message to us? They dont respond to emails, phone or through the messenger. It says they contacted 4 other pros, yet I was c…
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Swag at SilverI've been using Thumbtack for 3 years and never seen swag… Did I miss an email?
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Why are they charging me if I didn’t even respond to the lead?I’m new to the platform, and I received a lead. I just clicked on the message and already got a notification that I’m being charged $50. How does this work?
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Real Estate , Airbnb PhotographyI try to target just Real Estate or land developers , and Thumbtack kept sending me weddings and headshots, and i only received credit for one. Once going on here ?
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Top Pro Badge 2024, Top Status, RankingI've been with Thumbtack for over 10 years, and I recently. received nearly 10 reviews. As a five star business with over 200 reviews, how do I access my Top Pro status and badge for 2024 that I can host on my website? I'…
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Electrical direct leads Price after instant booking removedAre you guys getting expensive direct leads also? Thumbtack going so crazy with cost for every lead ( 68$ ) clients looking for cheaper service and leads cost expensive. Looks like a big motor scam for Pros and Clients also…..
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My clients review should have posted in timeMy last client review the client told me it was posted and it never showed up. I messaged him and he checked it and his review did not save, so he re-did it. If it had gone correctly the first time I would have platinum. Can this be…
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Reviews by non paying customers.It seems to me that if you have not been a paying customer your review should not count towards the average that Thumtack calculates. It is a little too easy to hurt the competition in this manner. I am not saying that they should…
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Incorrect Status LevelIt shows that we're silver status because our rating is 4.3 but when I look at our profile it says it's a 4.8. We used to be consistently platinum status but somehow dropped to silver. Can someone help me with this please?
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I reached the top pro goals but didn't get the badge.Since I reached the gold goal, the application only sends me an email congratulating me on my silver status. I managed to reach the platinum goal and didn't get the seal, and Thumbtack sent me an email congratulating me on my s…
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