Thumbtack Pro Rewards
Discussion List
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Having hard time setting up my profileI'm a pro setting up Mt profile but it sk me three questions about language, how many employees and apps I use? I feel it out checking the boxes then it doesn't let me click k submit -
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Rate Customer supportDo you know how to get pro level customer support?
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Marketing WebinarsI see that I qualify for the Marketing Webinar but when I click it I get a message saying it is already closed? Is there going to be another one scheduled soon? I was very much looking forward to that reward so I hope it’s not s…
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Customer service says they don't have to provide an accurate numberJust got hung up on by thumbtack customer service because I insisted that at no point in the terms of service does thumbtack state we can be charged for a lead without a valid means of contact which customer service believes to mean…
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When do the points update?After a job is booked or a customer is replied to when does the points update on the reward tracker?
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Can someone please tell me how to turn off getting direct leads?I was able to do this & it worked for a few days, but now all of a sudden I am getting charged for direct leads again & prefer that not to happen.
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Problem with pro tracking of my response timesHi all, For the last four weeks or so, my response times aren't getting tracked correctly. I'm at platinum and need 75% reply within an hour resonse to maintain it. In the past that number has taken awhile to adjust and I kept assum…
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Response TimesI am wondering if any other Pro's have noticed their response times suddenly dropping by a huge percentage if there are 1-2 leads that are not responded to within an hour. I just watched my Platinum Status nearly disappear after m…
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Review were on my profile now they are gone.So I had all these reviews and only one is showing on my profile. Frida's was there for a couple days and now that is gone. Jimmy and Doreens never showed up and now the only one showing is Timothy. Please tell me how to fix this. …
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Customer support needed via phone callI operate a handyman business and use Thumbtack to find a large portion of my work. I am having an issue with my pro status. I have nearly 30 5-star reviews, a complete profile, an 85% response rate, and at the time of writing this…
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Not showing up in search resultshello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
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Proudest accomplishment of 2022Wow 🤩 every month since I opened my account I’ve received this notification of who to hire notice..
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A new Thumbtack Pro Rewards period is here.We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T… -
Why not Top Pro 2022?Hello everyone! I have been a Top Pro for all of 2022, but it still only shows Top Pro 2021 on my profile. Do we have to wait until 2022 is over before Top Pro 2022 shows? Thanks in advance!
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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Where can I find badges that I can put on my website?I just reached the platinum reward level and would like to put the top pro badge and a link to my reviews on my website. I can't find them on my account, though. Where can I find those to download? Thanks from pub tv
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How do you access thumbtack concierge?This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing? -
A new rewards period starts today!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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RESPONSE TIME BEING CHARGED FOR OFF HOURSI take pride in responding to my customers with an hour when my office is open from 9am-8pm EST. Today I see i am being charged for not responding during off hours which completely skews my response time. NOT RIGHT!!! Chris Cavall…
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Platinum StatusHello, I have platinum status but I do not know how to access my thumbtack concierge. I reached out to thumbtack support via email to update a review from a customer I met on thumbtack from unverified to verified. Instead I got two …
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack? -
Coordinating with other Thumbtack Legal + B2B ProsI am a private investigator whose primary service offering is Surveillance and Research which I am able to offer in 40 + states and am looking to co-ordinate with other Lawyers and Business owners in the area of workers compensation…
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Summer rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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Marketing WorkshopsOne of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di…
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A new rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Nextdoor Partnership Help!!This is a message for all the pest control top pros/support if they monitor this. 2 weeks ago there was a blackout on Nextdoor's sponsored posts (a Top Pro perk for the top 3 in the market) that just effected the pest control indu…
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A new Thumbtack Pro Rewards period is coming!We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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And the winner is...Hullo--It looks like I may be the recipient of my own tarot reading gift! As you know, I recently posted the question:: What makes you feel ALIVE? Best response gets a freebie. I said, for me, it was listening to salsa as I left…
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