Classification of Services

I have repeatedly asked Thumbtack to separate the service "Quilting and Crochet" with no success. I have a quilting studio only and I continue to be billed for potential customers who are seeking crochet services that we cannot help. Do by any chance have any suggestions as to how to get their attention?


Thank you.

Comments

  • DustiO
    DustiO Administrator Posts: 428

    Hi @Linda_Finley thanks for posting here! Unfortunately, I don't have much advice, other than to keep submitting feedback. Feedback is all taken, but does need to be prioritized so some items can take more time to get to. In the meantime, I would suggest making sure you put more specific information in your intro section so that potential customers understand up front what you do and don't offer.

    I also noticed that in your preferences (click "services" and then "quilting and crochet", and then "job types" if that link doesn't work) you have both quilting and crochet checked as services that you offer, so be sure to go uncheck crochet and that should help with lead accuracy!

    Let me know if this helps!