Onboarding — Thumbtack Community https://community.thumbtack.com/ Fri, 30 Oct 2026 11:19:00 +0000 en Onboarding — Thumbtack Community Has anyone used the Help Chat? https://community.thumbtack.com/discussion/7759/has-anyone-used-the-help-chat Thu, 29 Oct 2026 19:10:46 +0000 New Pro Hub Allister 7759@/discussions I was supposed to have an onboarding call with someone from Thumbtack. Twice it was scheduled and both times they didn't call at the scheduled time and didn't reply to my emails. I have no other way of contacting them or asking for a different advisor.

I was trying to use the help chat but when I click on it nothing happens. The "button" highlights so I'm definitely clicking it, but no chat window or anything else happens.

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