Thumbtack Community https://community.thumbtack.com/ Thu, 18 Jun 2026 04:34:40 +0000 en Thumbtack Community Leads https://community.thumbtack.com/discussion/2303/leads Sun, 31 May 2026 18:32:34 +0000 Social Groups DJ_IT_Technician_2 2303@/discussions Hello! I'm new here….. As an IT tech, I don't see how it's fair we have to accept and pay for leads before being able to contact the customer and see if we can actually assist them or not. Their descriptions are really vague and may fall outside of a service we provide. Is ThumbTack doing anything to fix this issue? I'm spending more on leads I can't do anything with than making a profit.

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