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Background check not processing

Community Newcomer
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My background check is not processing, I fill out the form but it doesn't work. what should I do?

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Re: Background check not processing

Community Manager
Community Manager
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Hi there @Vanessa. Can we get a little more info on what error you're receiving when trying to submit your background check?

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Re: Background check not processing

Community Newcomer
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I fill out the form and when I click to continue it looks like loading but anything happens.
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Re: Background check not processing

Community Manager
Community Manager
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@Vanessa it sounds like that might something on Checkr's end. I would recommend contacting their support team here and they can help you from there!

 

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