Well I was eventually able to get this matter resolved, I now have a different problem. Checker stated to me that the reason the background check wasn't processing, was because the name associated with my SS was different than my to profile. In fact, the background check requires you to use your full name including your middle name, which I don't use in every day life. I eventually entered this in to checked to complete the background check, I now have the problem that my full name including middle name, is displayed on my thumbtack profile. I don't use my middle name at all and don't want it on my tt profile. Tt must have changed it on the profile that I've had for over 6 years in order to agree with what was submitted to checkr. However now Thumbtack refuses to remove my middle name from the profile, stating that I need to send them a copy of my ID and a bunch of other information in order to make this change. It has only been a month or two that I've had my profile name changed by the without my permission, and it would be very easy for Thumbtack to see that I've had it without my middle name for multiple years. I should not have to jump through hoops to change it back to the way it should be.
