Clients Phone number Not showing

[Serge]

Hi,

Having a lil issue with one lead. 

This is an automatic bid lead, we recieved the bid, and the lead typed in 2 phone numebrs with their proposal. They are both "X"ed out.  Which i dont understad why as the lead has been paid for. 

"Additional details: We have 2 saltwater tanks and a koi pond that need regular service. We also need our pond filter/pump serviced. Thank you. Sue my wife’s number is xxx-xxx-xxxx mine is xxx-xxx-xxxx My name is Mike. Thank you so much!"

So the lead here wants me to call them, and I cant. How does this get fixed if the lead doesnt log back into the system to see my messages?

[Meckell]

This sounds like an interesting situation @Serge. I would recommend contacting us so someone from our customer support team can look into this for you and give you some clarification. You can reach us at 800-948-2034 Monday - Friday 7am-6pm MST.

[mm]

Now that targeting is required nothing should be x'd out.