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Clients Phone number Not showing

Active Community Member
Best Answer

Hi,

 

Having a lil issue with one lead. 

 

This is an automatic bid lead, we recieved the bid, and the lead typed in 2 phone numebrs with their proposal. They are both "X"ed out.  Which i dont understad why as the lead has been paid for. 

 

"Additional details: We have 2 saltwater tanks and a koi pond that need regular service. We also need our pond filter/pump serviced. Thank you. Sue my wife’s number is xxx-xxx-xxxx mine is xxx-xxx-xxxx My name is Mike. Thank you so much!"

 

 

So the lead here wants me to call them, and I cant. How does this get fixed if the lead doesnt log back into the system to see my messages?

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Re: Clients Phone number Not showing

Community Manager
Community Manager
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This sounds like an interesting situation @Serge. I would recommend contacting us so someone from our customer support team can look into this for you and give you some clarification. You can reach us at 800-948-2034 Monday - Friday 7am-6pm MST.

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Re: Clients Phone number Not showing

Active Community Member
Best Answer
Now that targeting is required nothing should be x'd out.