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Customer service agents via text.

Active Community Member
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It appears you can no longer get human interaction via text support. Is this a temporary thing?
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Re: Customer service agents via text.

Community Manager
Community Manager
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Hi @mm. As we work to keep our employees safe and follow governmental guidelines, we have limited staffing in our call centers. Because of that, you may notice that you'll at times get a chatbot over a human interaction when texting our support team. 

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