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Disappearing Reviews

Community Newcomer
Best Answer
I had over 77 verified reviews and suddenly my reviews went down to under 50. How is that & why doesn't Thumbtack know what happened to them? That is very bad business.
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Re: Disappearing Reviews

Community Manager
Community Manager
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I'm sorry to hear about your situation @Mistasmiff13. Have you contacted our customer support team about this yet?

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Re: Disappearing Reviews

Community Newcomer
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I sure have and as I stated Thumbtack has no clue as to what happened to my reviews and why it happened. I was basically told it was nothing that can be done about it. I've been with Thumbtack almost 10 years and nothing like this has happened 'til now. Very bad business!
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Re: Disappearing Reviews

Community Newcomer
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Same has happened here. I only have 10 reviews but my older ones dropped off.
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