Lead quality: travel expectations unclear

Community Newcomer
Best Answer

I was charged for a response from a client which on the profile she had said travel to my location. And she asked which my house or yours when she replied. Very upsetting.


*title edited by moderator on 2/11/2020 for clarity*


Re: Leads

Community Expert
Best Answer

@jandt1989 did you end up working with the customer? It sounds like they may have just been verifying the possible location types you work with. I'd recommend reaffirming to the customer that they did list that they'd travel to your location as the only option on their project and that's what will continue to work best for you.

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