Currently my main complaint with Thumbtack as a pro guitar instructor is the inflexibility in price quoting. I offer a range of pricing, depending on whether a student chooses to take 30 minute/45 minute/ or 60 minute lessons. I also offer a discount if a student pays by the 3 month semester compared to paying by the month. When I quote with Thumbtack I am required to put a fixed price as if I'm quoting a 'drywall job' or a one-time service like 'building a deck', etc.. Music lessons are an ongoing service, not a one time job, yet Thumbtack requires me to post a fixed price as if it is a one-time job! I hate that! I used to be able to put N/A in the fixed price area as I do list my pricing range within the body of my quote...but no more! I am now required to list a fixed price! My question is which price to list? I charge by the month for lessons, not 'by the lesson'. Should I list my monthly price or should I list the price for on lesson? Also, should I list my fixed price as one 30 minute lesson, or 45 min or hour lesson? What if I list my hourly price and another teacher lists his/hers 30 minute price? Wouldn't most customers merely bypass my quote for what looks like the cheaper quote? This is a real problem, yet Thumbtack has been very unflexible in the way I can list my price. I hate this. Personal service for pros on Thumbtack is becoming less and less. It seems that Thumbtack is going for being less personal and more automated. When I get a response, often I feel it's from someone just hired cheaply to answer the phones...someone who doesn't really know or relate to my inquiries.
So break it down as simply as you can. What are the 5-6 most important things that get you ranked highly and which ones are most heavily weighted?
Well this forum isn't so useful - I went to comment on someone's comment and now I can't see that comment. I'm in agreement with a lot of others - leads have dwindled. Last year I had several commissions - art commissions - now this category has been removed. Also I'm told I can't adjust my area for murals and lessons. So hardly any relevant leads come through. How can you get ranked when you can't get any leads in the first place, and can't represent your catchment area for local work appropriately.
I get nothing from the new system & have spent more money for 0$ return. The system two iterations back worked best for me, as well as the original pay-as-you-go system. Thumbtack’s no longer a revenue stream for me, and I am extremely disappointed. If you could explain key ways to improve my profile and listing to improve search results (and actually explain how the heck it works !) I would appreciate it.
Elizabeth McLindon (mcdogdog)
I agree with Photo-Frank. I have had potential customers contact me and showed inerest, even phone calls and design samples in which they were also interested in and then nothing. Now I receive less requests and more people dropping off after contact. I'm not sure it is worth the cost of the tt service any more.