How can I find out how I rank. I also would like some one to explain how the payment and booking works on Thumbtack. Will this make it easier for people to find my website if I create one?
Hi. I have been on Thumbtack for about 5-6 months, out of the several hundreds of dollars I am spending on "leads," I have only booked about 3-4 jobs. I am thankful for those jobs, as they have led into making new connections, etc. But I am not happy with the way TT is working and I am considering dropping it after the new year. I am charged for leads that I have on Instant Match, I am charged if I respond to interested customers, and I am promoted. I can't begin to tell you how many people respond to me with a few words like, "What's next" or "are you available on this date?" I respond back almost 100% of the time and most of the time never hear a word back! I do not feel as though I should be charged for something like this. Also, the calender availability is there for what purpose? I am also given leads that seem bogus. I really need to call TT to direct this, I have not had a chance as I am busy with owning my own business and a mom etc. I think TT needs a better system asap or they will lose several pros. I am a new small business owner and I need to see some benefits overcome the disadvantages of using this app or I can't afford it anymore.
Can you explain how my ranking is considered very low when I have 100% 5 star ratings, respond faster than average, charge less than average as evidenced by your own site?
Are we able to see the formula for the ranking? I think it would help us know exactly what we need to do to improve our rankings.
I am not sure how this affects me at all. Although I appear to have a large number of views I have had very few actual assignments..From my poiunt of view I preferred the system where I chose which enquiries to respond to as most of the enquiries I have received are either for sevices I cannot provide or where the customer has contacted more than one professioinal and chosen another person....