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Re: Let’s talk about how you rank in search results

Thumbtack Employee
Thumbtack Employee
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Hi @Claudia,

It's super helpful to hear your feedback - thank you for sharing it here.

We only want to match you with jobs that you want and are a good fit for you. Set your job preferences, travel preferences, and availability, so we know exactly what jobs you want. Since we know these are jobs you want, we know you’ll likely provide a great customer experience, so we’ll give you a rank boost. If a job isn’t a perfect fit with the preferences you’ve set, we might still show you in search results if we think you might still be interested. But if a customer reaches out to you, we won’t ever charge you for those until you accept the lead.

View solution in original post

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Re: Let’s talk about how you rank in search results

Thumbtack Employee
Thumbtack Employee
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I heard from these pros as well that you're interested in how your preferences and settings can help you succeed in the new search results system. Check out my post above or follow this link to see my response. Thanks for your feedback and questions!

@Celestra @medfordlandscap @DrData @tshon @TickledSpirit @geearney @lettiedawson
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Re: Let’s talk about how you rank in search results

Community Regular
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Well, Scott, I don't have any questions for you.  Thumbtack is broken for me now.  It was such a simple site to work, when I joined.......now, it is just too complicated & I do not want to invest so much time, especially now, when I am very busy........

I am wishing all of you at Thumbtack a very Merry Christmas & a happy new year!

Susan Griffin

Poppy's Mom

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Re: Let’s talk about how you rank in search results

Community Regular
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How does the ranking system work (or, perhaps better stated, "How does TT envision it working," because it does not seem to be working so well)? In TT's mind, what makes this an improvement over how it used to (actually) work for pros?

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Re: Let’s talk about how you rank in search results

Community Newcomer
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I’ve been very disappointed with Thumbtack in 2018 when the automatic bids came out. As a photographer it’s been hard to get quality quotes that aren’t people just bargain shopping for cheap services. I used to get lots of clients through TT but the switch in bids meant I mainly saw cheap quotes, which do not match my services and pricing. Or I saw requests with no price listed and I didn’t want to quote services if they were just those bargain shoppers. So I’d like to know more about the ranking process allowing people to more directly see me and my company on TT. Are we able to stand out based on professionalism- like my services cost more but I’m licensed, have won international photography awards, and practice newborn safety for my sessions. So I’m not a “hobby” photographer, if that makes sense. How do we compete in the rankings outside of price or differentiate quality levels of services?
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Re: Let’s talk about how you rank in search results

Community Newcomer
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Get my leads closer to my home base and not so far away
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Re: Let’s talk about how you rank in search results

Community Newcomer
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every one you have sent not even one customer has answered me back

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Re: Let’s talk about how you rank in search results

Community Newcomer
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If I add more content in my profile will I rank in my local search engines?  I would really like this platform to work for me as I am a freelance designer and it would a really amazing way for me to get leads.

 

Thank You, Celia

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Re: Let’s talk about how you rank in search results

Community Newcomer
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I don’t like this ranking system that is one I’m pulling out of Thumbtack It is a waste of money for me
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booking,Thumbtack changed the format,I cannot message a customer or bid with out being charged.

Community Newcomer
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Bookings,I can not message a customer or bid with out being charged.Charges applied to a booked customer,not a customer Im trying to book.Your format has changed and for the worst I cannot book jobs thru you site. 

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