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Re: Let’s talk about search results

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Hmm, interesting idea.

Only downside I see right away is that the jobs will go to the person who is not currently occupied.

I work at remote jobsites where I may not have access to thumbtack for several hours, so whoever is NOT working will get first crack.

Looking forward to seeing how this works.

 

Dave

 

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Re: Let’s talk about search results

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Same here. I agree.

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Re: Let’s talk about search results

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Getting charged when customers contact me is not a model that works for my business.  I think it's more fair when I'm charged when I contact them back.  Why?  Because most of the people who contact me for recording have glossed over or missed a detail in my profile  ( e.g., I don't travel to record you, you have to come to me; I don't produce hip-hop; I'm not available that one date in the next week that you've specified; I cant tell from your profile that you're a 12 year old that thinks it'd be fun to record a song and that it should only take an hour of work;  etc.).   I have fewer and fewer matches than I did when I started with Thumbtack a few years back, so I'm paying money for worthless connections.   Will probably need to terminate if they keep up this model. 

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Re: Let’s talk about search results

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Ever since Thumbtack started with this new system I have not had one job I do not like this new system I like to choose my jobs and the types of jobs that are coming in the majority of the jobs have very little information for us to be able to quote we need to actually speak to the customer and get full detail of what exactly they are looking for or require or else were wasting our time and money.
Richard Echevarria
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Re: Let’s talk about search results

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So you just found another way to charge us before we get any work. I think I will be leaving thumbtack
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Re: Let’s talk about search results

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ZZZZzzzzzzzzz........  Same old, same old.  We are not going to pay for a contact.  Period.  If you want paid Thumbtack, then get us hired.  Simple as that.  Easy to do.  We want a complete name and verified phone number or email address.  Otherwise how do I know the "contact" is real?  You are wasting development time on search results instead of verifying potential customers that we would gladly pay for.

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Re: Let’s talk about search results

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I like the new approach because it lets the customer decide on pro’s based on profile not on price. It’s definitely more customer oriented which If a pro has been doing his job well he will stand out. I like it! I would like to know how it’s priced ?
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Re: Let’s talk about search results

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I am a highly skilled welder all of my reviews are five star so I don't know what you're saying about the customer choosing a company simply by his ratings
Richard Echevarria
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Re: Let’s talk about search results

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@Plumboligy helping customers find and choose pros based on more than just pricing was certainly something we had in mind for this.

If Promote is on you won't see how much the contact was when it happens. The contact will be immediate at a 20% discount for being more available to the customer. The weekly budget for each service will be even more important to control your weekly spending. Also, you can always check your 
Payments page for any pending or past contacts.

If Promote is off or the customer chooses tries to reach out when your preferences don't quite match, you'll see the cost to accept the contact up front.

Give me a 'Kudo' if you find this post helpful or mark 'Best Answer' if it answers your question.
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Re: Let’s talk about search results

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Can you also do a video to show businesses what we would see and how it will look to us.  It would also be hepful to know how it all works with pricing.  

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