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Notifications

Community Newcomer
Best Answer

Good morning,
I believe a few months ago, I put my account on hold. Now I am ready to get back on track, but cannot find the way to do it. 
any help will be appreciated.
thank you,

States
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Re: Notifications

Community Manager
Community Manager
Best Answer

Welcome back @denyse! All you need to do is log back into your Thumbtack account. From there, go to your services and select add service. After that, it'll walk you through the rest! Let me know if you run into any questions.

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Re: Notifications

Community Newcomer
Best Answer

tks. 

but sorry, in the account, I don't see "services". under which section is it?
tks

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Re: Notifications

Community Manager
Community Manager
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@denyse it's one of the four main tabs. If you're on the desktop, you'll see it at the top of your screen, but if you're on the app, you'll see it along the bottom.

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Re: Notifications

Community Newcomer
Best Answer

Done,

thank you!

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Notifications Change?

Community Expert
Best Answer

Is this another one of Thumbtack's changes? I clicked the notification bell, and this message appeared. Why is that?

This change doesn't do anything to help Pros with leads, lead costs, Promote issues, etc. So why implement it and not implement a change that can help us at this point?

DJ Stevie

 

Screenshot_2019-05-04 Notification feed - Thumbtack Community.png

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Re: Notifications Change?

Community Veteran
Best Answer

@DJStevieI saw the same message this morning when I clicked on the bell

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Re: Notifications Change?

Community Manager
Community Manager
Best Answer

@DJStevie this is not a change, you should still be able to see your notifications. Let's have you log out of your account completely, clear your cache and cookies, restart your device, and then log back in. Let me know if this fixes the issue.

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Re: Notifications Change?

Community Expert
Best Answer

@Meckell 

It's working fine this morning. But all weekend it was saying the same message, even confirmed by @Hankster . I did log out of my account, rebooted my laptop several times this weekend, and still had that message pop up. Just wondering why.

DJ Stevie

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Re: Notifications Change?

Community Manager
Community Manager
Best Answer

@DJStevie it looks like it was just a glitch. If it happens again, please follow the steps I listed above. If after that you still get an error, let us know. 

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