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What does this mean “This customer found and contacted another pro first.”

Active Community Member
Best Answer

Does it mean they contacted a pro and are asking for more pros or does thumbtack automatically put these in the jobs tab?
Did the customer not like what the pro offered? Is it worth it to respond to those in the jobs tab?

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Re: What does this mean “This customer found and contacted another pro first.”

Community Manager
Community Manager
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@cgema is this a job you're seeing in the Jobs tab or your Inbox? Can you share a screenshot of what you're seeing? 

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Re: What does this mean “This customer found and contacted another pro first.”

Active Community Member
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It was in the jobs tab... I don't have a screen shot at the job expired

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Re: What does this mean “This customer found and contacted another pro first.”

Community Manager
Community Manager
Best Answer

@cgema if you see a job in the Jobs tab, that means that customer has already contacted another pro. However, we want other pros to have a shot at winning the customer over so that's why we allow you to quote on it. 

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