Advanced Thumbtack

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Learn > Advanced Thumbtack

Why my reviews are always deleted / removed?

I want to know why do you keep deleting our reviews, this has been going on for months now and no has gotten back to me. I have been paying good money for your services and it is useless for me to keep doing so without getting satisfac... Read more
0 Kudos
4

Learn > Advanced Thumbtack

Profile not showing up

My account is not showing up on the search.My friend can't seem to find any of our information on the site.I would believe my profile is pretty updated with detailed information/photos etc.We are enrolled with the weekly minimum promo ... Read more
0 Kudos
1

Learn > Advanced Thumbtack

Clients Phone number Not showing

Hi, Having a lil issue with one lead.  This is an automatic bid lead, we recieved the bid, and the lead typed in 2 phone numebrs with their proposal. They are both "X"ed out.  Which i dont understad why as the lead has been paid for.  ... Read more
0 Kudos
2

Learn > Advanced Thumbtack

My second business profile does not show in results

I have two separate businesses. One is an accounting business and the other a coaching business. My accounting business is live and shows in results. However, the coaching business does not. My profile for that business has targeting s... Read more
0 Kudos
2

Learn > Advanced Thumbtack

Message cannot be delivered

I am trying to contact a customer who was a direct lead.  I sent her one message that went through, which was read but not replied to.  I am attempting to send her another message and now it says "Message cannot be delivered".  Does an... Read more
0 Kudos
1

Learn > Advanced Thumbtack

Disappearing Reviews

I had over 77 verified reviews and suddenly my reviews went down to under 50. How is that & why doesn't Thumbtack know what happened to them? That is very bad business.
0 Kudos
3

Learn > Advanced Thumbtack

Refund policy

I try and try but im getting really impatient. It seems that when i try to stay to a budget Thumbtack seems to find nonesense leads to bill me those last few dollars.3 leads in a row with 1 sentence replies and then no dialogue. One ev... Read more
11 Kudos
9

Learn > Advanced Thumbtack

I am very reluctant to accept a direct lead

As a Provider on Thumbtack, I am very reluctant to accept a direct lead that would charge me more than $5 upfront regardless if whether I'm chosen or not. I would be more inclined to accept the offer if I knew the fee would be waived -... Read more
17 Kudos
6

Learn > Advanced Thumbtack

how to hide my business???

it says "go to services, select three dot menu" but i don't seem to have a three-dot menu under services 😕i managed to do this once before, but i don't remember how. SO FRUSTRATED. Read more
0 Kudos
5

Learn > Advanced Thumbtack

Customers simply have no clue! Does Thumbtack cares?

I recently found myself in an interesting situation.A client contacted me directly with a request. As per the request he only contacted me so even if the price for the lead was high and I had the choice of not accepting it, I did, beca... Read more
1 Kudos
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