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Learn > Advanced Thumbtack

Customers are NOT notified of quotes sent in Jobs section

I've always told other Pros I work with at my gym to use the Jobs tab to try and drum up new business (they're personal trainers) when they don't rank very high, especially when they're just starting out. For context, I own a personal ... Read more
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26

Learn > Advanced Thumbtack

How to temporarily opt out of Tax projects

Hello!  🙂 I want to temporarily not be considered for tax prep projects until a later date.  I do want to continue to receive notifications of non-tax related accounting/bookkeeping work. I unchecked the tax related services on my pro... Read more
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Learn > Advanced Thumbtack

Being Charged for leads out of my pre selected travel distance

I've been with Thumbtack for years and really like the platform, but I'm being charged for leads "exact match" that are outside my travel distance. Is anyone else experiencing this? 
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4

Learn > Advanced Thumbtack

Do pros still get "customer has hired another pro" notifications?

I haven't gotten them in a long time. Is anyone else still getting customer actions/notifications? This is really valuable to me so I don't keep bothering people who have already hired someone else, especially if it's on Thumbtack.   I... Read more
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20

Learn > Advanced Thumbtack

Limit distance for projects

Question where can I find to limit the distance to travel for a project
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4

Learn > Advanced Thumbtack

How is the ranking calculated?

Ranking?   I see several other competitors ahead of me in ranking and just wanted to know how it works?  I viewed thier profiles and most arent even complete with zero pictures and less reviews.   What gives? Read more
2 Kudos
25

Learn > Advanced Thumbtack

Phone Leads

  Has anyone heard about this? I just found out from someone who has been contacted by this new service. Why have we not been told about this last May when it started? I mean, we deserve to be "in the loop". Thumbtack inf... Read more
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12

Learn > Advanced Thumbtack

How to unblock dates?

I had blocked dates a few months in advance so that I wouldn't get leads too far out.  Now that I'm getting closer to the blocked dates I'd like to start to unblock them.  However each day is blocked in one hour increments.  I want to ... Read more
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15

Learn > Advanced Thumbtack

How do leads appear in the Jobs tab?

Here's my question... How do leads appear in the Jobs tab? Since TT seems to be moving towards (or have moved to) a simpler platform where it's simply on the customer to investigate/contact as few or as many pros as they desire, why do... Read more
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4

Learn > Advanced Thumbtack

Payment Methods Accepted - Zelle

In our Profiles, there is Payment Methods Accepted information for customers. If there is Vermoand PayPal, why not Zelle?  I use Zelle with my customers, because banks don't charge you for that and btw that was my customer, who first s... Read more
6 Kudos
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