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Learn > Advanced Thumbtack

Seasonal demand for these services is projected to spike 40%+

Hi pros,  Winter is coming—and so is demand for seasonal services. Based on previous years’ data, we forecast that customer demand for the following services will grow by more than 40%.                                              ... Read more
5 Kudos
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Learn > Advanced Thumbtack

An ask for 'Read Receipts' on quotes sent through Opportunities page

Hello, I know that read receipts were recently reinstated for messages exchanged on quotes that have come through 'Target.'  I want to know if they are available for messages exchanged on quotes submitted through the 'Opportunities' ta... Read more
1 Kudos
3

Learn > Advanced Thumbtack

"Great Value" "Responds Quickly" "In High Demand" or "New to Thumbtack" tags.

When a potential lead performs a Search each Pro they see in the search results will have a 'tag' associated with them, either, "Great Value", "Responds Quickly", "In High Demand" or "New to Thumbtack". These 'tags' are helpful to peop... Read more
6 Kudos
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Learn > Advanced Thumbtack

Poor lead quality/customer intent

I know this has been mentioned many times before but I've been disappointed lately with the leads I've been paying for. I've been a Thumbtack subscriber for years but lately I've put more effort into my profile. I am encouraged by the ... Read more
9 Kudos
11

Learn > Advanced Thumbtack

Remote lessons misunderstandings/Declining leads

I am a music teacher and I teach online lessons as well. I have been getting requests where the students misunderstand that I am not local and reach out to me. Since I teach online, I think "oh, awesome, they want remote lessons!", but... Read more
1 Kudos
1

Learn > Advanced Thumbtack

Paying twice for the same lead

I've noticed a few customers are requesting quotes more than once.  I sent them a quote the first time, and didn't hear from them.  Then they request another quote, and I hesitate to respond a second time because I've already paid for ... Read more
0 Kudos
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Learn > Advanced Thumbtack

Pricing and Lead Process

I offered this feedback today when I declined a lead. I thought I'd share. "The lead prices for this level of conversation is way too high. I'm thinking this process for communicating with leads and having to pay what we are at these b... Read more
24 Kudos
91

Learn > Advanced Thumbtack

Emails from Checkr Background Service?

Has anyone else received an email from Thumbtack asking for you to update your background check info with a company called Checkr Background Service? I believe it to be fake
2 Kudos
21

Learn > Advanced Thumbtack

Customer has requested a call

I received a lead via Promote this morning.  It says the customer requested a call.  I don't see the customer's phone number anywhere on the chat screen.  How am I supposed to call them if you are not showing me their phone number?   Read more
5 Kudos
19

Learn > Advanced Thumbtack

My Category does not Exist

My business is Supervised Visitation Services for persons in Family & Domestic Court.  There is no category for this, Court Services, or Social Services.  Any one of those categories would be acceptable.  I am not willing to pay for my... Read more
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