Advanced Thumbtack

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Learn > Advanced Thumbtack

I have sent requests to several current customers for rec...

I have sent requests to several current customers for recommendations but I don't believe they received these requests.   Janet
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Learn > Advanced Thumbtack

How do leads end up on the Jobs tab?

I'm trying to figure out precisely what criteria/circumstances/process Thumbtack usesto determine how and when the job details for a lead is broadcast/syndicated to the Jobs tab of its Pros. If a job poster reaches out to a Promoted Pr... Read more
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Learn > Advanced Thumbtack

Why does the app not show all the information supplied for a lead?

I hope this isn't an intentional "feature" of the app. I've noticed it several times -- the app does not show the "additional information" (the message a customer types) yet a web browser does (even a mobile browser on a phone). This c... Read more
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Learn > Advanced Thumbtack

Requesting a Review Months After Initial Connection

I have a question regarding review requests that may have been answered but I am still unclear on. Most of my "projects" aka cases, last 3-12 months... many towards the 12 month side of the range. I really do not want to ask a client f... Read more
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Learn > Advanced Thumbtack

Price Reduction for Leads

Last Friday I received this email: Hi Mitchell,   Starting today, you’ll pay less for leads.    We’re lowering prices in select categories. Which means that on average, you’ll pay less for leads and your budget can stretch even further... Read more
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Learn > Advanced Thumbtack

How do I add another service location to my profile?

It looks like through the thumbtack app I’m only able put in one zip code for my services. I would like to add an additional zip code as I’m now working in more than one city. Some guidance would be appreciated.
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Learn > Advanced Thumbtack

A Question About The Insights...

The "How You Compare" feature allows us to view other Pros in the same profession as us by displaying three other Pros as "Most Popular In Your Area". Of my Private Cooking Lessons service, the first most popular Pro is someone who has... Read more
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Learn > Advanced Thumbtack

Blocking time on calendar

So I am on vacation the last week in August and then off to the US Open in NYC the weekend after.  I block the time on my calendar for both events.  On Thursday I recieved a lead which says I have paid for this because it is a perfect ... Read more
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Learn > Advanced Thumbtack

I found a type of Service found in 'customer' search results, but not listed under pro services..

I noticed a new service on TT listed as "fitness equipment movers".  This was caught my eye because I know that I have not ever seen this service under the list when setting up the business profile.  As this is one of the main services... Read more
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