TT used to show when a quote or follow-up message had been read by a lead. That feature was removed at some point, don't know when.
I found this feature extremely useful because when I saw that a lead wasn't reading my replies I knew t...
How many times have we heard that we only pay for a lead if the customer responds? That is not an accurate statement.
In truth, you are charged immediately for the full price of the lead.. if the customer does not respond, you might ...
I just started using thumbtack and I keep getting leads that are out of my area. I have my service area in a 10 mile radius. I decline the jobs, but there is also no way to explain they are out of my service area. Is this normal?
Hi, could I ask that does Thumbtack provide API servies, since I saw the which provides an api and seems still updated. And I also feel confused about how to use this api. Could you give me some ideas about that? Thank you so much!
Customers are NOT seeing manually sent messages by Pros. If you aren't contacted directly by the customer (via Promote or a profile that catches their eye) and you send them a quote/message, that message does NOT show up in their inbo...
I have a job in my Jobs tab...
1 Pro was contacted, 0 Pros responded and it says 'Be the first'.
Looking at that you would think that if I responded to the Job I would be the FIRST Pro to respond, right?
On the customer side th...
I decided to do a search for my profile because a recent customer who hired me, said she couldn't find the city that I was from in her search for a DJ. She had to rely on Google Search and found me among a couple of other DJ's.
When I ...