Advanced Thumbtack

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Learn > Advanced Thumbtack

I suggested sending surveys to pros about their experiences and this was the response I received

I had contacted support about a job criteria that has been missing for over a year.  During the chat I suggested that maybe TT could send surveys to us pros for input as to how the platform can be improved to benefit our businesses in ... Read more
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2

Learn > Advanced Thumbtack

A valuable search filter needlessly eliminated

Customers searching for tutoring for the SAT, GRE, LSAT, etc. used to be able to specify which tests they wanted help with and find tutors qualified to tutor those tests.  It appears that this is no longer the case:  Customers no longe... Read more
0 Kudos
1

Learn > Advanced Thumbtack

Opportunities tab not working

Why 95% of my messages are unseen if sent using Opportunities tab? I don't know why thumbtack still make changes in Opportunities tab if is unusable... just close this option in leave only Promote (targeting). Starting with September ... Read more
2 Kudos
14

Learn > Advanced Thumbtack

Thumbtack Facebook Ad

This morning was the first time in about 4 weeks since I saw my pic on a Thumbtack Facebook Ad. I decided to click on the "book now" button, and to my surprise I find pics/videos from 2 years ago showing up first. Why is that when I've... Read more
1 Kudos
6

Learn > Advanced Thumbtack

Requests

This week I recently ran into a situation that I have not had happen before yet or maybe I just never noticed. I usually get customers and at the top it will say the customers name and then it will say "requests your availability". Thi... Read more
1 Kudos
2

Learn > Advanced Thumbtack

Targeted Leads that do not Match

I am a writer/editor for academic publications.  I edit non-fiction works that are academic in topic and by authours.  I am constantly receiving targeted leads for personal non-fiction manuscripts.  Is there a way to stop this or get r... Read more
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5

Learn > Advanced Thumbtack

Instant Book Pros Showing At Top

The new instant book feature is really disheartning for non-instant book pros. We've worked very hard over the last sevaral months to get reviews, build a successful business, and earn our Top Pro status. We work about 12 hours per day... Read more
2 Kudos
6

Learn > Advanced Thumbtack

Profile not showing up on search

I noticed that my Louisville profile is not showing up when I do a search for commercial/promotional video production with a Louisville zip code. Someone in a Facebook group mentioned that their business was not showing up in search re... Read more
0 Kudos
41

Learn > Advanced Thumbtack

Refunds

I paid 6 leads last week, never get any one Customer , request refunds .Thanks !
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1

Learn > Advanced Thumbtack

No Leads

Hi there I have not gotten almost any leads in 8 week regardless if I use Promote or note.  My profile is extra strong, I am a Top Pro and have 80 5 star reviews.  I receive request for people who would like to spend less than $100 for... Read more
3 Kudos
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