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Learn > Advanced Thumbtack

Importing Facebook reviews to Thumbtack

I know this has been discussed before, but I cannot figure out a way to get my Facebook reviews on to Thumbtack. There is only an option for Google reviews when I click on the get reviews tab.   *title edited by moderator on 2/11/2020 ... Read more
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Learn > Advanced Thumbtack

Duplicate Profiles from Customers

I am getting duplicate contacts from duplicate customer profiles. I am also getting charged for these. Why does the customer have multiple profiles with different variations of their name? Is anyone else experiencing this?
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Learn > Advanced Thumbtack

Getting leads in more than 150 miles from your location?

Hi everyone,I run a resume writing service and I'm able to remotely service customers in all states. In the 'Opportunities' tab, I specified 'Within 150 miles', but I'm wondering if there's a way to increase that distance? I'm also won... Read more
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Learn > Advanced Thumbtack

How to change a review you wrote?

I wrote a review for a service I had. I thought a wrote a nice description but when I saw the review on the Pro's page afterwards somehow it was only my email address. That is information I would rather not have there so I need to chan... Read more
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Learn > Advanced Thumbtack

Opportunities tab not working

Why 95% of my messages are unseen if sent using Opportunities tab? I don't know why thumbtack still make changes in Opportunities tab if is unusable... just close this option in leave only Promote (targeting). Starting with September ... Read more
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Learn > Advanced Thumbtack

Suggestion to enhance "Feature this Project" under "Reviews"

When selecting "Feature this Project", there should be an additional option to "Select Existing Project from your Profile".I've got existing reviews and existing projects.   I should be able to link an existing review to an existing pr... Read more
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Learn > Advanced Thumbtack

Add "Variable" Price

Could you add a category for pricing that is called either Variable or Tier pricing? When I photograph products on white there is typically a tier pricing schedule. Using N/A sounds negative and it really not related anyway. Also, when... Read more
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Learn > Advanced Thumbtack

COVID-19 lead costs

eaWill Thumbtack lower the lead costs because of the COVID-19 pandemic?I've seen lead costs in my category increase to $59 for a 4 hour event last week, which is ludicrous to begin with. And received a notice that on March 19 another i... Read more
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Learn > Advanced Thumbtack

What happens to Opportunities when I pause my account?

I recently paused my TT account.  I know I am not showing up in job poster searches but the system is still sending me Opportunities and I respond to some.  I haven't noticed anything different in terms of what I see on my end, but I a... Read more
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Learn > Advanced Thumbtack

There should be cutoff for nighttime responses.

Last night I had a lead come in at 12:31am.  I went to sleep around 11:30pm.So when I responded to the lead this morning, my response time is recorded as 8 hours.  There needs to be some sort of mechanism where 10pm - 7am is a dead zon... Read more
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