Advanced Thumbtack

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Learn > Advanced Thumbtack

Refunds for suspicious activity or scammers

If the lead is from a scammer that is just trying to get you to take a payment for yourself and for another pro who is not able to take credit card payments (I know you all have heard of this money laundering scam that pros are hit wit... Read more
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Learn > Advanced Thumbtack

Target Clients

So, I passed the prepaid budget tool because I'm new to this and I want to see if it works before I spend $100 on marketing. Question, because I declined the prepaid service, how do I continue to target people.  It says "offer no longe... Read more
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3

Learn > Advanced Thumbtack

Professional vs. Client

I log in and it’s treating me like I am in need of services, not OFFERING services. How do I get to where I need to be? Thank you!
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1

Learn > Advanced Thumbtack

When Thumbtack says someone wants to hire you?

What does this mean?. I receive this message and accept the lead and then get ghosted by the customer? Is it just a message they send to get us to accept leads?
4 Kudos
14

Learn > Advanced Thumbtack

Reviews not showing

I recently signed up and have asked my clients to review me.  I have probably 20-30 reviews from clients that show up if I drop down to “oldest first”. But they will not show up otherwise. it only has 2 tabs and when searching in only ... Read more
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Learn > Advanced Thumbtack

Applying for jobs

I am a lawyer. When I apply for jobs I am told I need to add my license. I have done that and it has been verified. I am given no options for moving to the next step to actually apply. I keep getting a add your license screen, yet I se... Read more
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6

Learn > Advanced Thumbtack

Changes in services options?

At one time I feel like mediation services had an option for “remote services “. I can no longer find it. Has that option been removed ?
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2

Learn > Advanced Thumbtack

Is any form of contact information allowed in a pros about section?

Questions:In our Profile essay: Are we allowed to list our Instagram contact info?I was just checking out the Pro-profile of someone who posted something questionable, and that Pro had their instagram contact info listed in the essay o... Read more
1 Kudos
8

Learn > Advanced Thumbtack

Listed as 0% response rate

Hi Everyone! I need a little help - I have been a top pro for the last two years. I have like everyone else gone through a lot of the changes with Thumbtack but have always had a great experience. Mid point last year, I turned insta ma... Read more
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5

Learn > Advanced Thumbtack

Background checks still not processing

After viewing the community forums, it looks like Thumbtack has had major issues with Checkr and the background check process. There are more than 10 pages of users having issues with it. I wonder why this has still not been fixed? It ... Read more
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