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Learn > Advanced Thumbtack

Ranking on search results

How are the Pro rankings determined? Today I logged out of my profile and searched for my company in the zip code of my office and found that I was 5th when I believe I should be at least 2nd. I have more hires and reviews than the com... Read more
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Learn > Advanced Thumbtack

BACK IN BUSSINES

@ Ruth's House Cleaning, we were using thumtack, i was great, we gor hired more that 100 times, we collect around 100 reviews as well, but in last weeks i am triying to get leads again, but some reason I dont receive any even if i set ... Read more
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Learn > Advanced Thumbtack

Opportunities

I’m wondering why the heading at the top of opportunity page reads—‘These customers found other pros first’?? Why am I seen as a backup/plan B??? Great reviews and have completed countless jobs for Thumbtack.
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21

Learn > Advanced Thumbtack

Adding Top Pro badges to my Facebook page

I don't know if this has been discussed? I am just curious I have a I believe 3 badges including Top Pro. I would like to add this to my Facebook page and other pages without having to get a web designer is this something that can be d... Read more
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Learn > Advanced Thumbtack

How do I attract more leads?

I've filled everything out but no leads. What's wrong. How do I contact someone to help?    *title edited by moderator on 2/11/2020 for clarity*
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Learn > Advanced Thumbtack

Background check not processing

My background check is not processing, I fill out the form but it doesn't work. what should I do?
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Learn > Advanced Thumbtack

Refunds for targeted leads that conflict with my Thumbtack calendar.

Last week and this week I blocked off days on my Thumbtack calendar because I have a project to finish and I will be traveling.  However, Thumbtack is continuing to send me targeted leads that are pre-paid.  I have requested refunds an... Read more
1 Kudos
11

Learn > Advanced Thumbtack

Refunds for suspicious activity or scammers

If the lead is from a scammer that is just trying to get you to take a payment for yourself and for another pro who is not able to take credit card payments (I know you all have heard of this money laundering scam that pros are hit wit... Read more
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21

Learn > Advanced Thumbtack

When Thumbtack says someone wants to hire you?

What does this mean?. I receive this message and accept the lead and then get ghosted by the customer? Is it just a message they send to get us to accept leads?
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14

Learn > Advanced Thumbtack

Reviews not showing

I recently signed up and have asked my clients to review me.  I have probably 20-30 reviews from clients that show up if I drop down to “oldest first”. But they will not show up otherwise. it only has 2 tabs and when searching in only ... Read more
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