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Learn > Advanced Thumbtack

Applying for jobs

I am a lawyer. When I apply for jobs I am told I need to add my license. I have done that and it has been verified. I am given no options for moving to the next step to actually apply. I keep getting a add your license screen, yet I se... Read more
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Learn > Advanced Thumbtack

Changes in services options?

At one time I feel like mediation services had an option for “remote services “. I can no longer find it. Has that option been removed ?
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Learn > Advanced Thumbtack

Is any form of contact information allowed in a pros about section?

Questions:In our Profile essay: Are we allowed to list our Instagram contact info?I was just checking out the Pro-profile of someone who posted something questionable, and that Pro had their instagram contact info listed in the essay o... Read more
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8

Learn > Advanced Thumbtack

Listed as 0% response rate

Hi Everyone! I need a little help - I have been a top pro for the last two years. I have like everyone else gone through a lot of the changes with Thumbtack but have always had a great experience. Mid point last year, I turned insta ma... Read more
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Learn > Advanced Thumbtack

Background checks still not processing

After viewing the community forums, it looks like Thumbtack has had major issues with Checkr and the background check process. There are more than 10 pages of users having issues with it. I wonder why this has still not been fixed? It ... Read more
2 Kudos
84

Learn > Advanced Thumbtack

Job Filters Changed?

I recently received requests via the Jobs Tab and there is less information now than I have seen in the past. I attempted to see what questions Thumbtack is asking the customers for a particular type of job and I do not see any questio... Read more
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Learn > Advanced Thumbtack

Lead quality: travel expectations unclear

I was charged for a response from a client which on the profile she had said travel to my location. And she asked which my house or yours when she replied. Very upsetting.   *title edited by moderator on 2/11/2020 for clarity* Read more
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Learn > Advanced Thumbtack

Lets talk pro safety and get a better look at customers

Good morning everone!! Hope you are having a good day and staying warm! I have a house cleaning business/ dog sitting business with TT. I have been with TT for 5 years now. I do not use TT as much as I used to, but it is mainly because... Read more
7 Kudos
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Learn > Advanced Thumbtack

open hours issue

For businesses that are open 24/7 how do we reflect this in the hours section. I tried setting it for example from 7am to 7am but it wouldnt let me save it, saying the times need to be different. Thanks
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Learn > Advanced Thumbtack

How I compare with other pros

I must admit that I am very confused about how the pro photographer ratings are calculated.  a few months ago i was always on the first page but now I am on the third page of pros.  I see pros who have no hires or only a few hires on T... Read more
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