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Opportunities
I’m wondering why the heading at the top of opportunity page reads—‘These customers found other pros first’?? Why am I seen as a backup/plan B??? Great reviews and have completed countless jobs for Thumbtack.
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Kudos
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Adding Top Pro badges to my Facebook page
I don't know if this has been discussed? I am just curious I have a I believe 3 badges including Top Pro. I would like to add this to my Facebook page and other pages without having to get a web designer is this something that can be d...
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How do I attract more leads?
I've filled everything out but no leads. What's wrong. How do I contact someone to help?
*title edited by moderator on 2/11/2020 for clarity*
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Background check not processing
My background check is not processing, I fill out the form but it doesn't work. what should I do?
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Refunds for targeted leads that conflict with my Thumbtack calendar.
Last week and this week I blocked off days on my Thumbtack calendar because I have a project to finish and I will be traveling. However, Thumbtack is continuing to send me targeted leads that are pre-paid. I have requested refunds an...
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11
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Refunds for suspicious activity or scammers
If the lead is from a scammer that is just trying to get you to take a payment for yourself and for another pro who is not able to take credit card payments (I know you all have heard of this money laundering scam that pros are hit wit...
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21
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When Thumbtack says someone wants to hire you?
What does this mean?. I receive this message and accept the lead and then get ghosted by the customer?
Is it just a message they send to get us to accept leads?
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14
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Reviews not showing
I recently signed up and have asked my clients to review me. I have probably 20-30 reviews from clients that show up if I drop down to “oldest first”. But they will not show up otherwise.
it only has 2 tabs and when searching in only ...
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Applying for jobs
I am a lawyer. When I apply for jobs I am told I need to add my license. I have done that and it has been verified. I am given no options for moving to the next step to actually apply. I keep getting a add your license screen, yet I se...
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Changes in services options?
At one time I feel like mediation services had an option for “remote services “. I can no longer find it. Has that option been removed ?
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