Advanced Thumbtack

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Learn > Advanced Thumbtack

How are customers receiving message notifications

I am wondering if there may be a better way to reply to customers. As a pro I had never used thumbtack until recently as a customer. I needed a repair to my roof and contacted a pro through thumbtack and came to find I wouldn't receive... Read more
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Learn > Advanced Thumbtack

Review requests

I usually get my review requests answered in a timely manner but I have had a few that I haven't heard back from when asking for reviews and I don't want to seem as if I am bugging the customer by asking again on my end for a review. S... Read more
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Learn > Advanced Thumbtack

Requests

This week I recently ran into a situation that I have not had happen before yet or maybe I just never noticed. I usually get customers and at the top it will say the customers name and then it will say "requests your availability". Thi... Read more
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Learn > Advanced Thumbtack

Getting no response back from lead opportunities

I get lead opportunities pop up in leads, I sent numerous amounts of offers to them and I don't get any response from any of them, even sent a follow up message a few days later and still don't get any reply from any of them??? Am I do... Read more
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Learn > Advanced Thumbtack

Adding Top Pro badges to my Facebook page

I don't know if this has been discussed? I am just curious I have a I believe 3 badges including Top Pro. I would like to add this to my Facebook page and other pages without having to get a web designer is this something that can be d... Read more
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Learn > Advanced Thumbtack

Lead quality: travel expectations unclear

I was charged for a response from a client which on the profile she had said travel to my location. And she asked which my house or yours when she replied. Very upsetting.   *title edited by moderator on 2/11/2020 for clarity* Read more
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Learn > Advanced Thumbtack

Notifications

Good morning,I believe a few months ago, I put my account on hold. Now I am ready to get back on track, but cannot find the way to do it. any help will be appreciated.thank you,
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Learn > Advanced Thumbtack

Ability to follow up a motivational speaking lead... Or lack of ability to follow up...

I love Thumbtack for the life coaching category but it's the only site for public speaking that doesn't allow me to see my lead's contact info once they reach out and I respond (and I pay for the lead). I am told that this is part of t... Read more
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Learn > Advanced Thumbtack

Thumbtack Background Credit Inquiry ??

Does the Thumbtack background check run your credit? Does a hard inquiry show up on any of your credit reports?I’m fine with a background check being conducted, but I do not need, nor want any unnecessary credit inquiries. I will be ap... Read more
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Learn > Advanced Thumbtack

Tennis Instructor Certifications

I am a tennis instructor and when updating my profile I can't enter my Professional certification information because there is no provision for Tennis Instructors Certification credentials. We shoul dbe able to enter if we are certifie... Read more
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