I hope everyone is great.
I'm having an issue with y account and wonder if you can help me.
When getting into leads and opportunities there's an error message saying:
Your business profile violates our User Guidelines. To connect with customers, update your business profile.
With this error, I can't send quotes or get leads.
I can't figure what's wrong in my profile, already double-checked the guidelines, and still can't figure.
By any chance can you check my profile and let me know what's wrong?
Thank you so much in advance 🙂
@TiagoPinheiro the Community is a place for pros to connect with other pros, share ideas and tips, and more. When it comes to account help, that's what our customer support team is for. I'm sorry to hear about your experience and am happy to look into this for you though.
Looking at your account, however, it looks like you have both your website and Instagram info in the intro section of your profile and that's what goes against our user guidelines. Once you remove that, the hold on your account will be removed.