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What is going on with Thumbtack???

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This is my response to "Rate Thumbtack"

If Thumbtack would work with the PROS, have more reasonable pricing, and help the PROS during this difficult time. It took TT a month to put badges on the PROS profile to show we offer remote services.....but this is not an option for a customer in certain industries. If the PRO can provide remote services, why is this option NOT on the customers side??????? There doesn't seem to be any rhyme or reason for pricing. I'm charged anywhere from 12-17 for the same type of job. So far this month, TT charged me $110 and I secured 3 leads, which is approx $36.79 per lead. I charge the customer $80, which is less than usual as I'm giving the customer a discount. Does this make sense?