Highlighted

background check not being pocessed

Community Newcomer
Best Answer

Hi there! 

 

Anyone else having a hard time getting their background check processed- I got the email that it went through and cleared 20 mins after completing but days later now my profile still says it needs a background check to start sending quotes?!

0 Likes
replies
Highlighted

Re: background check not being pocessed

Community Manager
Community Manager
Best Answer
Hi @sageandmoon. I'd recommend reaching out to our customer support team and having them look into this situation for you. You can reach them at 800-948-2034 Monday - Friday 7am-6pm MST.
Let me know if you have any other questions!
0 Likes