bad review from a person I did not do the job?

[Johnnyinsfca]

I noticed that I have a 1 star rating with no text review - from a client that only met but did not actually work for.  can 'potential client's do that?

[Meckell]

@Johnnyinsfca customers are able to review pros based on any interaction with them. So although they didn't hire you, they are able to leave you a review based on the meeting or conversation you had. Learn more here and let us know if you have any questions. 

[paulthevoicecoa]

I have had a similar experience. The review was 1 star and the text was, "Just is". I looked at our messages. I sent her a quote. She hired someone else. That was it. No explanation. I asked her why the bad review. No response. Another left me a 2 star review. This one had no text. I have also reached out to the customer and get no response or explanation. It's really messed up.