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Plan > Ask another pro

Customer Support - Lack of

I understand the Covid19 situation affects company's in many ways, but each and every other company I need support from has managed to find a way to provide it...except Thumbtack as follows: I click on CHAT and wait and wait and wait a... Read more
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Archive

If we archive a lead after lets say 2-3 no responses, and they respond later, do we get notified?  I don't want to archive them if we won't get notified, however I don't want them sitting in my inbox checking on them every few days onl... Read more
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User Guidelines

Hi guys,I hope everyone is great.I'm having an issue with y account and wonder if you can help me.When getting into leads and opportunities there's an error message saying:Heads up: Your account is on hold.Your business profile violate... Read more
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10

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Direct leads pricing

I am new on Thumbtack. So far not happy. I am just paying for the "Direct leads" and not even one order.  How came it is a direct lead if the customer ask me to Donate my service? All other leads: the budget of customer do not match my... Read more
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Requirement for reviews

(Need for at least 1 review) This is a new service for us and we have not yet had a customer for a wedding or Vow Renewal. However, we have had performers use our venue. How do we get Thumbtack visibility without having a customer expe... Read more
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Question about targeting and receiving a lead under the budget price I set

Just received another lead for a wedding to photograph almost a year a way... They are looking for a photographer for 6 hours and their budget is set at $500-1,000... On my service tab for a 6 hour wedding is over their budget, why wou... Read more
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6

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Not showing up in search results

I've done everything that Thumbtack recommends in these posts and I can't seem to find myself in the search results for my area for photographers. I see people with like 4 reviews and I have under 10 aswell and they are listed? I'm so ... Read more
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professional cleaning

If you have the right maid services Fargo ND brought in, you’ll find that all these concerns are just not true at all. You’ll also realize that there are a ton of benefits that come with hiring the services of expert cleaners.Mike from... Read more
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House Cleaning lead prices

Is anyone out there discussed with the price of leads for house cleaning? I feel bad for many customers who’s request doesn’t get answered because the lead price is so high. I charge a decent rate for my services, yet have to work hour... Read more
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