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Plan > Ask another pro

Thoughts on Thumbtack as a music teacher

Thumbtack has been a huge help to me and I would not be able to be running my own home music studio without it! Just wanted to share some thoughts on the system and what's not really working for me as a music teacher. Multiple instrume... Read more
4 Kudos
3

Plan > Ask another pro

bad review from a person I did not do the job?

I noticed that I have a 1 star rating with no text review - from a client that only met but did not actually work for.  can 'potential client's do that?   Read more
0 Kudos
2

Plan > Ask another pro

Other Pros frustrated by new refund process/CSRs no longer empowered to refund?

I am wondering how many other TT pros are having trouble with legitimate requests for refunds now that Thumbtack no longer empowers their phone CSRs to give refunds. Not only do Pros now have to take the time to write a narrative expla... Read more
1 Kudos
4

Plan > Ask another pro

Still the same.. No change

Ever since I complained to Thumbtack and the targeting preferences changed, I no longer get leads like I did.  My targeting preferences are on, I’ve maintained 5 star reviews, done everything I’ve been asked to do to keep my “status” u... Read more
6 Kudos
13

Plan > Ask another pro

Review Requests

Hello! Does anyone know how to undo a Review Request? I have two customers for which I set up an automatic Review Request, but they've both rescheduled. I don't want them to receive the request before I have performed the service. Any ... Read more
0 Kudos
1

Plan > Ask another pro

Thumbtack is mining our sensitive clipboard data through the pro app.

Every time you press any key on the keyboard on your phone while using the Thumbtack app for pros, Thumbtack stores the content you have copied on your phone currently. This means anything you have copied currently on your phone is tak... Read more
0 Kudos
0

Plan > Ask another pro

Customer threatened me to provide more services for free or they would leave a bad review

Customer booked our services for her home siding through instant booking with pre-negotiated price. We confirmed the job with customer the day before the service was performedOn the day of the job, we arrive early and completed the job... Read more
1 Kudos
1

Plan > Ask another pro

Not finding customers anymore?

Hi Everyone! I am a piano teacher who has used thumbtack to find piano students for the past five years. It has always been such a wonderful tool and actually helped me fill out my studio last year, so that I had to turn my profile off... Read more
1 Kudos
4

Plan > Ask another pro

Customers on thumbtack

I am a personal trainer in the Bay Area.  I get a lot of business from online marketing, specifically yelp, google, the gyms I work out of and, of course, thumbtack.  Recently I have been getting a huge surge in tire-kickers and time-w... Read more
0 Kudos
0

Plan > Ask another pro

Instant Booking -

Hi there -- We are a junk removal company operating in Los Angeles.   Due to the way Thumbtack shows companies in the search result, we realized that by not offering instant booking, we'd show up towards the bottom of the list, regardl... Read more
1 Kudos
1

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