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background check not being pocessed
Hi there! Anyone else having a hard time getting their background check processed- I got the email that it went through and cleared 20 mins after completing but days later now my profile still says it needs a background check to start...
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No 2 Step Login Authentication for Thumbtack Pro
Thumbtack Pro is a mission-critical App for my business, I was wondering unlike other mission-critical Apps, why is it that Thumbtack does not offer 2 step Login authentication for the Thumbtack Pro App?Steh the Tech
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Thoughts on Thumbtack as a music teacher
Thumbtack has been a huge help to me and I would not be able to be running my own home music studio without it! Just wanted to share some thoughts on the system and what's not really working for me as a music teacher. Multiple instrume...
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bad review from a person I did not do the job?
I noticed that I have a 1 star rating with no text review - from a client that only met but did not actually work for. can 'potential client's do that?
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Other Pros frustrated by new refund process/CSRs no longer empowered to refund?
I am wondering how many other TT pros are having trouble with legitimate requests for refunds now that Thumbtack no longer empowers their phone CSRs to give refunds. Not only do Pros now have to take the time to write a narrative expla...
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Still the same.. No change
Ever since I complained to Thumbtack and the targeting preferences changed, I no longer get leads like I did. My targeting preferences are on, I’ve maintained 5 star reviews, done everything I’ve been asked to do to keep my “status” u...
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Review Requests
Hello! Does anyone know how to undo a Review Request? I have two customers for which I set up an automatic Review Request, but they've both rescheduled. I don't want them to receive the request before I have performed the service. Any ...
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Thumbtack is mining our sensitive clipboard data through the pro app.
Every time you press any key on the keyboard on your phone while using the Thumbtack app for pros, Thumbtack stores the content you have copied on your phone currently. This means anything you have copied currently on your phone is tak...
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Customer threatened me to provide more services for free or they would leave a bad review
Customer booked our services for her home siding through instant booking with pre-negotiated price. We confirmed the job with customer the day before the service was performedOn the day of the job, we arrive early and completed the job...
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