It should come as no surprise that Thumbtack is going through a period of change. Many of you in the Community have been asking why we're making these changes in the first place.
Our CEO and co-founder, Marco Zappacosta, recorded this message, explaining our vision and where we’re heading.
As Marco notes, we’re making these changes with one goal in mind: getting you more customers.
We know it’s still a work in progress. And we hear your frustrations around pricing in particular (prices not being transparent, prices being too high).
We’re working as hard as we can to make improvements, find solutions, and bring the vision that Marco articulates to life.
So stay tuned. And keep asking questions. We created this Community to help you find answers.