Welcome to our newest members of the Pro Community (06/10)

Community Manager
Community Manager
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If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. 

Be sure to check out our Community Basics board to learn all about Community, tips for posting, policies and more.

Reply below and introduce yourself to the rest of the Community. We’re so happy you’re here!

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3 responses
Community Regular

Thanks for the welcome @Meckell.

We are a Private Investigation firm out of Sarasota, FL. Rookies to Thumbtack and this type of Lead Generation. Excited to explore a fresh direction and for opportunities to serve new clients.

We have a few challenges with Direct Leads we have to pay for coming in on types of cases we do not even handle (as noted in our services). Also, we are paying for Leads that come in overnight when we are closed and end up hiring another agency. Any counsel on these issues?

Community Manager
Community Manager

@MAPI We're excited to have you on Thumbtack. When it comes to account help, our customer support team will always be the best point of contact. Please give them a call at 800-948-2034 Monday-Friday 7am-6pm MST and they'd be more than happy to help you out.