Welcome to our newest members of the Pro Community (07/15)

[Meckell]

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. 

Be sure to check out our Community Basics board to learn all about Community, tips for posting, policies and more.

Reply below and introduce yourself to the rest of the Community. We’re so happy you’re here!

*Want a chance to win Thumbtack swag? Check out our contest here.

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[Meckell]

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[Meckell]

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[SandeeJax]

CONGRATULATIONS!

[SarahDecorStud]

Hi, My name is Sarah Moratinos from Sarah Decor Studio, so proud to become a top pro in the Interior Design field, thank you so much for the opportunity, and I have to share that I do love Thumbtack. So glad as well to be part of the community.

[DMVFixer]

Why am I getting charged for leads and expected to respond to them on days I have completely blocked off? Thanks in advance, Pete 

[Meckell]

Welcome to the Community @DMVFixer. If you're getting charged for leads on days you have blocked, please dispute the charge. If you have any additional questions beyond that, please contact our customer support team. 

[1SmoothRider]

Hello 

Thanks for the mention. I have accepted a lead & was charged on June 30th, but the customer has not read  the info I sent. What's the point of paying for leads if the customer won't even read it? 

[Meckell]

@1SmoothRider that lead might be refundable if it fits within our Price Assurance Terms. Please contact us and someone from our customer support team can look into this for you!