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Hi, My name is Sarah Moratinos from Sarah Decor Studio, so proud to become a top pro in the Interior Design field, thank you so much for the opportunity, and I have to share that I do love Thumbtack. So glad as well to be part of the community.
Welcome to the Community @DMVFixer. If you're getting charged for leads on days you have blocked, please dispute the charge. If you have any additional questions beyond that, please contact our customer support team.
Thanks for the mention. I have accepted a lead & was charged on June 30th, but the customer has not read the info I sent. What's the point of paying for leads if the customer won't even read it?
@1SmoothRider that lead might be refundable if it fits within our Price Assurance Terms. Please contact us and someone from our customer support team can look into this for you!
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