Community news

Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
0 6 98
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
3 5 167
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
3 1 163
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
5 8 536
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
2 6 351
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
1 1 240
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
2 3 374
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! 

Read more...

Read more
1 3 371
Community Manager
Community Manager

You know that we value transparency in the Community and we wanted to communicate a quick change.

Read more...

Read more
0 0 153
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. 

Read more...

Read more
3 1 418
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
4 6 625
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! 

Read more...

Read more
1 5 564
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
2 5 657
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome!

Read more...

Read more
0 3 421
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. Be sure to look over our Community Code of Conduct and check out these recent posts:

🚨March contest alert🚨Win $100 in Thumbtack credit

Introducing the Tacktician program!

Resource of the week: check your insights video


Reply below and introduce yourself to the rest of the Community. We’re so happy you’re here!

@60hhhpower88 @7603624346 @adrockcal @AethonFilms @AJPWks @Allthumbs @alpesh @Alphabymary @Amart @ATajik @Atxson03 @auracava @Ausaru @AWarren20 @BekahLamb @BergeronSurface @bolson @booper @bowendmc @BrandyThode @BReilly77 @candwsny @CapRelo @Carobles @CelebrationStud @cindy26nava @Coachsharon123 @codywatkins @da507194 @Davian @davidgamble @Deannawater2020 @DeborahJ @DENK @DEX @DJPWS @DoneRight @DRoyal @DrVeronicaAdams @Drywall @Edarmagast @edprivado @eileenlee @Elan @elitebedbug @ELT @em1 @Emilygarcia1 @evp @Evrusin @fototaker @Francis30 @freddy2btrue @FTNC @gilsuguitan @Godoymasonryser @haybethbrooks @heads @hfd838 @holisticblyss @Jammond @Jaramillocb78 @Jcthompson68 @jeff2 @jimmyhank @jj2 @JK2 @jl2 @JM_VEET @Jordilain14 @Josecanas2020 @Juanpuga @jwo @kabrawalak @KatieCarlson @kelseyortwein @kianiseward @kitchenpro @kkkk @Kthree @kuennen22 @Kwoody @kylebhurley @Lachoze1 @Ladder @lagbbgla @Les1 @LMartinson @Longhorns @Lpmagic341 @LuisJavier @Main @megtrik @Melissa @Mica @mikeadamson @Millerjr816 @Milviaarellanos @MJ1cleaningserv @moncadomusic

Read more
6 5 697
Community Manager
Community Manager

Are you a natural leader eager to help others improve their businesses?
Do you love connecting and networking with other pros?
Want to give back to the Thumbtack community? 

The new Tacktician ambassador program is for you. 

Tackticians are a select group of pros who are community leaders, educators, and conversation starters in the online Pro Community. They are community mentors who can spark and contribute to meaningful dialogue, and share their expertise on Thumbtack, business ownership, and more. 

As a Tacktician you will receive insider access to Thumbtack, exclusive product updates, and join a powerful network of pros across the country. And of course some Thumbtack swag! 

Check out the attachment below to read all about the program, what’s expected of you, and what you’ll get in return. If after that it’s something you’re interested in, submit your application here! If we think you're a good fit for the program, we'll reach out to learn more about you.

Read more
15 6 758
Community Veteran

Hi pros, 

With the new Pro Community just a few weeks away (middle of March), we want to take the time to preview what you can expect from version 2.0. We will be posting more in the coming days so stay tuned for more information.

1. A new vision:

The new Thumbtack Pro Community is designed to support you as business owners, create networking opportunities among pros, and keep you up-to-date on the latest from Thumbtack. Extraordinary doesn't happen alone and we want to help you achieve more on Thumbtack and beyond.

2. New discussion and learning categories:

For new pros, Using Thumbtack, Small business talk, Pro lounge will be replaced by:

  • Learn - For news, updates and questions beyond the Help Center.
  • Grow - Share your business experience and advice, and hear from other pros.
  • Connect - Get to know other pros in your area and your industry.
  • Share Ideas - Input from pros makes us better. (More here.)

More to come on the specific discussion boards we will be introducing.

3. Pro-to-pro conversations:

We want to encourage more dialogue among pros. The community is made up of experts with many skill sets and we want to tap into all of the tips, tricks, and advice you have to share for the benefit of others still trying to figure it out. Moderators will always be here to help, but we will not always jump into conversations right away if we think the community is positioned to crowdsource the answer to a question.

4. Transparent moderating practices:

From now on, all edits will be noted directly on posts and include the date and the reason it was made. Most times edits will be for title clarity and searchability because we want conversations to be easily accessible and able to be surfaced. 

More to come on this soon.

5. Assistance and resolutions:

We are creating resources for questions we see often, and also where you can access self-serve assistance. For ongoing, definitive assistance, the Help Center is where you can learn about our most up-to-date product experience. Our product is constantly evolving and improving, so we are excited to talk about Thumbtack’s features in the community but each community interaction is only a snapshot in time and reflects the state of the product at that moment. 

We’d love to hear your thoughts and reactions to what’s coming… What are you excited about? 

Read more
3 4 381
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. Be sure to look over our Community Code of Conduct and check out these recent posts:

Congratulations to our January 2020 Class of Top Pros

Resource of the week: working on your business full-time video

Reply below and introduce yourself to the rest of the Community. We’re so happy you’re here!

@123 @A_J_Dominguez85 @abesh @AceMedia @Ahornweddings @alexiagornichec @AlexPlastering @allanimaging @Ambercriste @andnetllc @Angegriffin @arielmnop @Ashleynichole @AtlasBuilding @Atxson04 @Avhedrick @begen @benjaminsisic @Benjie @bethmeise @beyerlo @BillHudson @BillMooreGuitar @bjraval @brigittebourque @Brittany555 @Brodiej @BrookeNCox @BusinessBabeBre @CA06 @CappFitness @Charity @Charlotte @Cinnamon327 @cleansurfing @cleonicebugg @clever_moving @CoachDeb7 @Coachsharon123 @coherentstate @Corafatimah @Corpfilms @CrispCleaners @Danalauren81 @Dani-Nerd @dani_t @de160602 @diepnguyen16882 @dinee432 @DJtricky777 @dmk9815 @Drjulius66 @dvd545 @Edilene @elevationlife @elvis @epgrocery @eunicezandra @euroTiles @FaithfulFitness @finehomes @Floorman @flyscdiva @focalbrite @fontanapaintco @Gaddy @GardenSolutions @giancarlocdavis @Giorgio555 @gkissick @Greer78 @gretahigh @haanmade @haelee121 @Handy_Dennis_V @HJ @hjeanallen @Holly1 @hopkiles @Iconic @imcclendon @Jameka1203 @Jamisonw @jfong15 @jkgardening @JonWestCo @jreaction0701 @juleee @justenwhite88 @JVStaffing @kabrawalak @Katie2 @KayAndTheCity @kenl3417 @kfelesco @KHUR-Radio @kimcoylecpa @Krystalw30 @laura30ca @Lawnman25

Read more
4 7 892
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last couple of weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. Be sure to look over our Community Code of Conduct and check out these recent posts to get started:

Congratulations to our January 2020 Class of Top Pros

Resource of the week: Advice for new pros video

We also have an exciting contest going on for all pros in the Community. Learn more and participate here for a chance to win $100 in Thumbtack credit. 

We’re happy you’re here! Reply below and introduce yourself to the rest of the Community. 

 

@1liz4you @1runnow15456 @1trams @34North @4leggedcare @8two8 @_vgourdin @A11 @Adbmore @AlbertP @alexismoon @Alyssabeth @Amethyst @ArcaneEnt @ashmufareh @ashvinmelwani @atlantaateam @Ballereyna @berryclean @BillyThibodeaux @Blayne_mua @bleedorange @bobmodersohn @brentnscott @brfranco1 @BrianBTP @Btlong01 @Buster125 @Calea @cameo @camin @Ccb331520 @chickwithclicks @Chittendenconll @ChrisZ @CI2019 @cjbellwether @CLGPhotography @Coll @Compsci1994 @conceptevent @connor23 @daks @daviddara25 @davidtutorsmath @dawnie_windows @decota @dennstef @Dglover1224 @diepnguyen16882 @DIFY @DJOneNiteStan @drescoinc @elizabeth_brown @embroideryplusd @Erika2020 @erikasagales14 @Esra @eunicezandra @Fern-Service @finetouchwc @FJMI @Gcsen7 @GianniKely @gniessen @gregsawyer2004 @Haleyautumn @HoardersRus @HoefersHomeImp @hpassistant @hscharf @iatm54 @ImageLabLLC @imzachwolf @Iron @JanieFaith @JAVpainting503 @jbwhaley @JenniferPinney @Jono79 @Jose12 @Jrod2019 @julia2 @Jushouse @katelan @Kathy2 @keeare @kenmccarthy @Kiwoajjxj @Klamb35703570 @KrisDC @laadyv @LanguageVox @LeighAnnDecker @lisamorales9 @Lisap1278 @lizs @lsusnow @Luis1to @lwertz0

Read more
0 7 857
Community Expert


Hello Pros,
As a part of the upcoming updates to the Pro Community, we are excited to introduce a new section we’ll be calling Share Ideas.

Feedback in the Community has previously been scattered but now we’ll have a dedicated space for you to share your ideas and suggestions for Thumbtack in a clear way. Pros will be able to upvote ideas that they support. Our intention is to bring organization and clarity to feedback in the Community going forward.

All submitted ideas will be logged into our feedback system (as they always have) and the new section will also allow us to keep you updated on ideas that get the most votes and comments. We want to emphasize that just because an idea is popular does not mean that it will lead to direct changes.

In order to make this new space a reality, we’ll need to start with a blank slate, which means that any previous ideation posts will be archived. We know this may be controversial and we want to assure you that all suggestions and feedback have been, and will continue to be, properly documented and processed into our feedback system. This process is currently underway.

In the new Share Ideas space we will ask pros to submit ideas according to a set of guidelines. One of the many reasons we are starting with a blank slate is to ensure that all ideas meet those standards.

We’ll have more details about how Share Ideas will work closer to launch. For now expect these changes to take place before the end of March.

Read more
5 0 340
Community Veteran

Hi pros,

Work behind the scenes is officially underway as we update the Pro Community! As a result you may notice some irregularities here and there but these should be few and far between. We’re not anticipating the community being down at all, however we do appreciate your patience if there are bumps along the way. 

We’re on track to go live with the updates in March! 

Thanks and let us know if you have any questions or concerns,

Drew

Read more
3 5 675
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last few weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and converse about ideas. If you haven’t already, be sure to look over our Community Code of Conduct and check out these recent posts:

Congratulations to our January 2020 Class of Top Pros

Resource of the week: get set up videos

We’re happy you’re here! Reply below and introduce yourself to the rest of the Community. 

@1504arthur @1damarj @1freeBird @1smileatatime @20J @809147 @AaronC @Accurate_Tech @aculuminary @ahallaman @akw681 @alaide @Alejandro @Alie79 @AmyNeu @Andrefelipe @andrewandzara20 @angelatvhost @AngeyCochran @Anjodosol1 @annaky @AnthonyFoggia @AoNMuzik @ArchAngelStar @Arsen @Asphaltpro93 @assomada22 @Babington1977 @Badaxehandyman @barsquad @bellx @BenjaminOnelove @Bestlmt123 @BigPun @BigRocksOrganiz @bklu @Blinksalon @BlueLiger92 @bmeikle12 @BookaMaid4U @bp4u @BrandonAncell @Branson25 @Briankyne75 @brooksblalock @Bryansjunkremov @bsjathaul @BTM @buffalosbestpai @cabinets @CaLifestyle @CarlosGarcia @CarolReed @castigalo @Castillomarcos8 @Catlinds10 @ChefDavid @Cjoiner1 @CleanCuts @Coffeecutiebudd @colsebo @cowboy459 @Ctam07 @CurbAppeal0719 @Dan71 @DandD @DavidJ13 @Dcfl1385 @dec19529 @deewhite3220 @diggshaul_ @dj-g52 @DjFonzo330 @DjMoeBetta @dmep910 @Downeygolf @Drduktape @Dream_Now2Win @DRHI @Drhughes @Drivinguaround1 @Dshallowhorn @dustinkreider79 @easterkim @EBENEZER @elpicturesque @enoch @esherman @EventsByTyler @ExhalePhotoFilm @exqevnts @Fabyglez @FerahTexMed @fire_and_ice_nj @FLDeni @flowthrough @floydeanwiggins @FNS @Food4Tudez @fourseasonspro

Read more
1 6 875
Community Veteran

Whether you’re new to the Pro Community or have been with us for a while, chances are you’ve noticed a ‘Level’ next to your username. It’s never been particularly clear about what these levels indicate, and that’s why we’ve upgraded our labeling system to more human terms.

Community Newcomer: Brand new pros to the Community and might still be searching around to get the lay of the land. Please lend a helping hand by answering their questions or pointing them in the right direction.

Community Regular: Moderately active pros in the Community, perhaps poking their head in every once in awhile to see what’s on other pro’s minds.

Active Community Member: Pros who actively take part in Community discussions on a consistent basis: posting, replying, and giving kudos. 

Community Veteran: You’ve probably seen these pros in more than a few of the discussion boards. They have logged significant time and engagement.

Community Expert: Reserved for our historically active pros, this designation will only be attained by a few.

Wondering how you can level up? Join in more conversations, lend a hand to other pros, and kudo posts you like. Hope to see more Community Veterans and Experts around!

Read more
5 3 532
Community Manager
Community Manager

If you find yourself tagged in this post that means you’ve joined the Community over the last few weeks and we want to tell you Welcome! The Community is your space to connect with other pros, share tips, and toss around ideas. If you haven’t already, be sure to check out our Community Code of Conduct and browse around recent threads to familiarize yourself with the Community.

We also have an exciting contest going on for all pros in the Community. Learn more and participate here for a chance to win $100 in Thumbtack credit. 

Reply below and introduce yourself to the rest of the Community. We’re happy you’re here!

@1215lobo @1989fordmustang @24 @2retiredguys @360clean @360Movers @44 @4SanNity @5127892405 @90scoffeevn @A1CB @aaliyahappraisa @ACsoundsoul @AD @AdamGermany @Adamjs @Adams @adconcrete @adickerson1 @ADNcoin @adrianacamposdi @Adriang93r2h @AdvanceAirCare @advsys @Aedis @aelliott @AG3 @AHS @airbrusher @aldosoligno @alexanderkilgor @aliefdaniel333 @Alison @Allbottledup @alvinhvactech83 @Ambyphotography @amcoreo @Amiller @amirnejs @ampellizzari @amurrayphoto @anap4 @anasantos1 @anchang1025 @Anditaraj988 @andreasenrodney @Andrew_Bowen @AndrewWonder @Angelalacourse2 @Angelluis16 @Anthony2 @Antonioflash @Aphere2000 @APQC6715 @Aprilachord1217 @APTraining1 @Aqswdefr @Archibuld @Ardous56 @arjay_28 @asdfasdf @AshleyDenise @Asnyder @astavria @ATeamInspection @AtlantasTrusted @Attune @atvjoel @Aurorrorablack @AVDRS @AVHandyman @Azimuth @B-rad @bachuras5 @BajaJsTravel @Bandamario @barionmcqueen @Barron @barrykgreen66 @bcardoza2211 @BCrumley01 @BE @BE8 @belladolce @BellaFynn @Ben_There @BenCamacho @benjaminklein @Ber @BettrWorldPhoto @bhernandez @Bigrick8976 @BillBochsler @Bizsharpe @Bkdj @Blue9899 @bluecollaryogi @bnguyen @bob3333 @Bobbybanner1

Read more
1 20 1,744
Community Veteran

We’re excited to announce the Top Pro Class of January 2020, and to celebrate this important accomplishment as a community!

Top Pros, please introduce yourself by replying to this thread with the name of your business, where you're based, and your #1 tip for becoming a Top Pro, so that other pros can learn from your success. 

Whether it's your first time in the Pro Community or if you've been here for awhile, we want to let you know that we've got big plans for 2020: 

We’re hosting VIP dinners in select cities to bring together Top Pros, key members of local communities, and Thumbtack leadership. Keep an eye out for an email invite to see if we’re coming to a city near you.

We’re also revamping our online community to build more opportunities for pro-to-pro learning and connection, so be sure to check back in for updates as we get closer to March.

Congratulations again and welcome to the Thumbtack Pro Community!

Read more
39 112 6,508
Community Veteran

Hi pros, 

We had a chance to review the survey results from November and want to share what we learned as well as some next steps for 2020:

   - You largely come for connection, networking, and camaraderie. We loved seeing this because a main focus of the Pro Community is to connect pros to each other. 

   - You want to connect with more Thumbtack employees. The survey highlighted that product information is a key motivating factor for being a part of the Pro Community and also something pros would like to see more of. This will be a priority in 2020.

   - Feedback is a point of contention. Our team is working towards improvements for gathering your feedback, creating visibility, and making it actionable for our product team. We have some ideas in development so stay tuned.

   - A divide exists Community. Simply put, the relationship between our team and pros in the community can be improved. This is an area we want and need to get better in, and one way we’re planning to do that is to be more straightforward and upfront in how we communicate. We’re committed to doing our part and we hope our actions will demonstrate our commitment to getting this right.

We’re in the midst of making some pretty big changes to the Pro Community. We’ve talked with many pros about what they want to see more of and we’re confident that the changes will be for the better. We're creating geography based boards, some industry specific boards, and more space for collaboration and networking opportunities. We are also going to be recruiting for online counterparts to TackMasters to help you get the most out of Thumbtack and maximize your business acumen. 

Thank you to those of you who took the time to complete the survey. We're excited to continue building the Pro Community with you.

Drew and the Pro Community Team

Read more
3 2 508
Community Expert

Hi pros, 

We recently conducted a pilot of our first Top Pro webinar, and we’ve received a lot of requests for a summary of what we discussed, so we’re posting some details from the presentation along with the themes that came up during the event.

Highlights

  • the deadline to qualify for January’s Top Pro class is midnight (in your local time zone, December 31, 2019)
  • need to see if you’re meeting the requirements? Use the Top Pro Insights feature to get real-time data.

Themes

We had several themes emerge during the session, including:

  • the advantages of becoming a Top Pro
  • how to meet the new Top Pro requirements such as the background check
  • how the 4-hour response time works. (Response rate now measures responses to direct leads within 4 business hours, meaning 8am to 8pm in your local time zone, 7 days a week.)

We’re excited to share more details about the future of Thumbtack and our Top Pro program in the new year. Until then, happy holidays!

Read more
0 1 413
Community Manager
Community Manager

Last night we experienced a Thumbtack first - a coast-to-coast holiday party. We had TackMasters in 10 different cities across the country, hosting parties for pros in their area. We all joined together (with our Salt Lake City and San Francisco offices) for a shared moment - to raise our glasses and celebrate our pros.

Screen Shot 2019-12-12 at 9.41.26 AM.png

It was incredible to see all of these faces. A special thanks to @perrysto@Penn-The-Moment@CapitalDeeJays@vaughn@ralphann@MicMell@Stat@GSAccounting@Ksphoto, and Patryk G for organizing and hosting. We left this night feeling truly inspired. 

Happy holidays to each of our pros! Thank you for your partnership, and here's to an amazing 2020!

Read more
17 16 1,867
Community Manager
Community Manager

2019 has been quite a year for pros on Thumbtack. We introduced new product features for pros, like Price Assurance. Thumbtack employees connected in person with hundreds of pros at events from Atlanta to Los Angeles. And millions of customers brought their projects to Thumbtack. 

As we wind down the year, we’re excited to bring the first ever Year-End Pro Town Hall with Marco (Thumbtack’s CEO) to the Pro Community. Earlier this month, Marco asked you to submit your questions for our first ever Pro Town Hall. We received over 300 submissions, with topics ranging from leads and advertising plans to why background checks are important. And of course, we recorded the answers.

Read more
20 69 6,770
Community Manager
Community Manager

If you’re tagged in this post, that means you’ve joined the Community over the last couple of weeks. Welcome! The Community is a great place for you to share your inspiration, share any tips, connect with other pros, and connect with us. Be sure to look over our Community Code of Conduct and visit this post to learn more about how to use the Community. 

Reply below and introduce yourself to the rest of the Community. We’re happy you’re here!

@101 @123_gg3 @22 @4ever-gr8ful @5thMedia @AAEventsPlannin @abey2704 @abradley @abynus @Acsllc123 @airbrusher @akamirafshari @Akeem121 @Alanvricotta @Alexandriaorteg @Alh504 @alignedmeditati @AlphaAchiever @alplummer @Amanda19 @Amandamendiola2 @amanomusic @amberlyn @Angel15 @Angel360 @angkauai @angstarr2002 @anishreddykamid @Annanalepka1 @Annbclay @Archityler @ArcKitt @artbypatdoyle @ArtistryRoofing @Aschwalm @asdjipodas @AshleyVIctoria @AtanasZainalov @atif @Atlateam @AZPainPosture @bagadag85 @bbeckwith21 @bcharleson @Behzadal @Bellhops @bestbook123 @bestcleaning202 @BestU @bhfolks @Bibek1989 @Big7media @BigMeatsSF @Bird53 @Bluestisntexas @boomheadshot @Bradstanton2311 @BrandonAndRose @BrockPaul @Builder2020 @Builderbob1953 @Ca25 @Cam_guy_101 @camnez1 @CapturedMemory @Cara_Schingeck @Carleigh @Carlos24 @Carlos79 @catetc @catsing1014 @cgconfer @ChadatCrystal @chaedavidmills @CharismaticVox @Charliecarey199 @Chef-SamBodine @ChefTJ @Cherylaf @chollyc4 @citizenofearth @Cjthurman77 @cleyde @CMP @coolethan77 @Copencleanservi @Coryhamm @crezentes00 @Cristian24m @cryptodeveloper @crystan05 @csmoak @CustomTouch @Da1 @Danica @danidelpico @danielzavala091 @DannKeiser @danparcell @darienc

Read more
1 11 986