Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 32384: Private Chef/Catering Pricing
topic id 26197: Paying twice for the same lead
topic id 25265: Pricing
topic id 24883: The purpose of promotion and set your budget in advance
topic id 22503: Leads
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 100: Is quick reply worthy of charge?
Highlighted
jcp
Level 9

Re: Need some help with targeting? Our Thumbtack specialists are here to help you!

My question is STILL why are customers given a blue button to click that says "Wants Your Availability" or "Wants and Estimate" when our hourly rate is shown to them and we are also shown to them because WE ARE AVAIALBE.  Our calendar says so.  The only blue box that a customer should see is :      Now that you have reviewed the Pros rate, samples and reviews, please click if you are  "INTERESTED IN HIRING THIS PRO".  Too much money being wasted on customers just asking if I am availabe and not hearing back.  Or asking for a estimate.  Especially when we are specifically being shown to them because we are available.  That is a choice that Thumbtack can change that will acutally help us pros getting hired and stop the click click click on way too many pros.   Very simple.  Encourage the customers to hire us would be a good encouraging move.  

jcp
Level 9

Re: Need some help with targeting? Our Thumbtack specialists are here to help you!

Again yesterday customer contacted me and four pros asking for a estimate I respond immediately! No response back. Wasted more money. A repeated issue and my ROI has dramatically changed on this site that I took all August off. My rate is shown to customers so why are they asking for a estimate? Can someone explain that? I’m shown to them because my calendar allows access because I have indicated that I am available. There are so many adjustments to the site that can actually help us pros secure work however it is designed to get customers to click on as many pros as possible. Otherwise, these questions for customers don’t make sense and it is so discouraging rather than encouraging. Looking forward to some serious changes soon.
Digitalwhims
Level 6

Check Availability Button

The "Check Availability" Button is a misnomer, does not apply, and only causes "ghosting" . Several pleas have been made with no results plus or minus about this problem. Assurances that "we hear you" and "we will forward your suggestion on to the programmmers" produces nothing.  Is there another way to make this happen?....for the good of Pro's and Thumbtack.

Lar
Level 9

Re: Check Availability Button

@Digitalwhimsasked, "Is there another way to make this happen?....for the good of Pro's and Thumbtack."

After numerous pleas from Pros over the last six months or so for Thumbtack to address their issues related to the "Check Availability" button and ghosting I'm going to go out on a limb and say that the answer is probably going to be a 'No' on that one.

Regards,
Lar 

Digitalwhims
Level 6

Re: Check Availability Button

You are positively a fortune teller of renown! I have been questioning this for well over a year.....DW