We are 22 years old restoration and remediation company with pretty good ratings on different lid providers and reviews sites. Also we have many HVAC companies, refering us. For us, it's very inconvenient to bid price for duct cleaning, based on hours or flat price. Only Thumbtack doesn't permit to request more info. We see a lot of houses before 1980 completely wraped with asbestos, or gravity system return ductwork, filled with blown insulation for exterior walls. Presence of flexible ductwork, furnace location could be attic or crawl space, innability to reach main trunks with offsets. There is other things we check during estimate. What do you think if Thumbtack need it to change to get more bidders?
Hi there @Johnjr. I'm happy to take your feedback, however, we do need more details. What's missing from the request form? What can be added? What other suggestions do you have? I look forward to hearing from you!
I know for my particular line of business (advertisng and graphic design), the project information is ALWAYS lacking enough details to make an acurate quote never mind what order it's in. I have mentioned this a number of times to the "powers that be", but to no avail. I think there is one basic template for all projects regardless of the industry and they are unwilling to deviate from that.
I coming to believe that, like most of these job brokering sites, people are basically hunting based on price and it's next to impossible to give an accurate quote with so little information. Admittedly, my prices may not be the lowest, but I am tired of looking at leads that tell me nothing in terms of what the client actually needs.
@TSCreative each category goes through a different request flow and we ask the customers questions that pertain to the service they're requesting. What's missing for advertising and graphic design? What info are you wanting from the customer? I'm happy to hear out any suggestions that you have!
Meckell, I have pointed out before that the vast majority of posts I see lack even basic information on which to base a quote, most amount to little more than "I need a brochure", or "I need a sticker". It's the equivalent of saying to a carpenter, I need a new house.
For starters, if a customer is looking for any design job, I would need to know what the format is (a brochure, a sales sheet, and ad, etc); what the dimensions are; if it is multiple pages and if so how many; if they have available assets like copy or art work, or if this needs to be purchased; if they need it within a specific time frame; if they have a budget they must adher to.
By and large, a typical leads looks like this:
With this kind of information, the best I can do is give an hourly estimate which more often than not gets me no response.