Filter by message states (for user id: -1, login: Anonymous):
results: 10
topic id 23817: Model of when you get charged
topic id 22503: Leads
topic id 23308: Hefty charge for a dead-lead
topic id 22064: Questionable leads
topic id 14288: Declined "Leads" charged
topic id 18721: Old format
topic id 19454: Marketing Executive From Thumbtack Chooses Promoted Lead, Then Radio Silence
topic id 18206: New Model?
topic id 7183: I'm trying to remove a credit card remove ,from payments,system wont let me
topic id 17313: Thumbtack pricing for professionals
Moderator Meckell

Re: Confusion

Hey @Lisa_Pope let me look into this and get you some answers. Go ahead and send me a private message with the name of the customer and I'll get looking. 

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Level 4


There should be more frequent monitoring of customers, since many ask a single question and we are charged for it. There are those who come in contact once and fa, in positive and negative reviews, how can we be punctuated if we do not spend our final value through a conversation or a real cleaning service.
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Level 6

Receiving requests out of my area

I would like to know why I am receiving requests, from other states. KY, IN, IL.... I know I have put a 25 mile radius in for jobs. From my Dayton Ohio address. This has never been an issue until recently. Anybody know???
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Moderator Meckell

Re: Receiving requests out of my area

@Wreach I noticed that you have the advanced setting on to Suggest jobs near my travel area. That's why you're getting jobs outside of your specified area. To turn that off, just go to your services page and scroll down to your advanced settings. Let me know if you have any other questions! 


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