We saw a lot of awesome suggestions on the “Let’s talk about your profile” board that pertained more to settings and preferences. We loved reading through those, and to keep things organized, we moved all of those suggestions here. Thank you all for contribution and feedback, it’s always appreciated!
Can we have a choice for clients who are looking for Vegan/Vegetarian specifically and how do I be visible to them? It is frustrating to go through hundreds of requests to find 1 that might be a good fit. It's such a waste of my time, wondering if THumbtack is even worth it.
This is not about my profile, but as I work by the hour, I would like you to bring back the option of quoting an hourly rate. There is no way I can bid on a home improvement project by the job when I have not seen it first. I need to be able to quote an hourly rate. This option used to be available but was removed. Please bring it back. I have not received any new jobs in a long time because of this glitch. Please help me out here, this is costing me business! Thank you!
I would like to be able to select the following items on a profile by profile basis and even on a service by service basis.
Match me with jobs outside my preferences
Suggest jobs related to my service
Suggest jobs near my travel area
I have many ideas. First, there could be a more defined separation between potential fine art clients and commercial clients, perhaps as far as how my services are advertised on the site. You could subdivide the classification so that my speciality - fine art handling and fine art installation - is easier for clients to see and thus to choose to hire me.
Also, it would be really helpful if you didn't just give clients the range of selections to be installed when they post their requests ie. instead of 1-5, 10 -20, 20 - 100...it should be easy for them to specify a more exact number. I had one potential client contact me and instead of the 20 - 100 that their initial request stated, it turned out they only had 2, so since the reason that I sent them a quote was because it looked like a big job, I ended up paying once they responded ( I think ? ) but the job turned out to be not what was "advertised". I realize you cant always help that situation as it is up to the client to be straightforward in their request, but if they had a more specific range of numbers to choose from it would help them and us I think...
If I have any other insights I will share them as well. Thank you.
Nikolas Soren Goodich
I'd like there to be more filters applied to profile, so incoming requests are better matched to what providers offer. I rarely use Thumbtack primarily due to this reason. From experience with other client referral sites, I've found we can exchange a couple messages and I'll know right away if it's worth their time & my time pursuing and possibly setting up a meeting. The requests that initally are sent usually do not contain enough information from their profile or are not aligned with mine (basically outside the scope of what I consider deal breakers).
As it pertains to Pet Care specifically:
It seems these changes could be implemented by adding more content areas to filter either client profiles or provider profiles.
We need to have a way to weed out leads based on their budget. I do different types of photography and each of those has a different minimum price point. For instance, having a $150-$250 budget for a professional headshot is resonable but for a family portrait session it is not.
You also need to set a realistic budget for any true professional. Under $250 is simply not an acceptible budget for a wedding photographer. It devalues our work and is a reason a lot of seasoned professionals will not even use Thumbtack.
Also, I'd like to be able to list zip codes rather than a circular mileage based service area. I live near a large river that has no bridge nearby. In order to get leads in the area I work I also have to get leads from the other side of that body of water, where I do not not travel to.