I am being asked to allow a background check before I can send quotes. I have a clean record however I am not comfortable sharing my SSN. I will not provide my ssn or submit to a check. If this is manditory then I will not need your servicves.
As a event production company based in NYC we handle all aspects of event staffing (Waiters/Bartenders), Catering, Event planning/production, Experiential Marketing and more... We are a professional company with 10yrs experience and have found that many clients on Thumbtack are just looking for an individual who is gigging on the side. It is very rare that we find clients on Thumbtack who are looking for a REAL company one that is fully insured and licensed becasue they don't want to pay a real companies prices. The format of the thumbtack marketplace drives down prices at the risk of quality. We get a lot of people from thumbtack who say "My professional cancelled last minute are you still available?"
That being said we have done well on Thumbtack and our reviews, photos, etc are a testament to this. There has to be a better way for clients who want to hire real companies vs individuals. It should be seperated. As TB grows it will become more powerful and the client should have the ability to choose an 'individual vs a company' sometimes you don't need a full company that is liscensed and insured sometimes you just need a college kid who is gigging on the side. These two things need to be seperate. Also
-There should be a "price differentiator on waitstaff and bartenders the way you have it for catering." sometimes you want a guy in a t-shirt to pick up plates and sometimes you want a waiter in a full suit. Depends on how nice your event is.
-I have found the majority of clients on TB just want the cheapest option. So there should be a "budget" choice so we don't end up bidding on this. Sometimes you just want the cheaper option. We are not that. (the pricing on catering is a good example of how you sort this. However you need higher prices on this that go up to $200 per person)
-When changing the profile video should be the most important aspect and then photos first, and then real reviews from real thumbtack people.
Lets not... Lest talk about the ability to change the quote text. I'd like to be able to have a few templates and change them each time I quote LIke it used to be. There is no way to change it each time at the moment as you need to use the introduction text.. which is not always appropriate and not customizable.
Same for violin lessons. Student (0-17) is completely unhelpful. It would also help me to know if the student is male or female, and if the parent's or student's name is on the request, so if I send a personal note I know who I am communicating with.