I posted something on this before, but unfortunately it does not appear to have been addressed on any level.
Tax advice is not the same as tax preparation, and advice/ planningvery much should have its own category. While I realize many service providers have things they do that may fall under different umbrellas, to me this is a prime example of all requests not meeting the job description.
When a person's Thumbtack request says they need Individual Tax Preparation and my automated quote is $166 for a question that I can answer in 30 seconds, why should I be charged for that?
There needs to be a category for advice. The inputs would have to be tweaked to provide better quotes (since most customers are not a fan of seeing hourly rates, and not knowing the time involved)
If Thumbtack needs some feedback from a Top Pro to make this work, I am ready! Otherwise, I believe it may be apropriate for me to submit refund requests for all of these charges based on the descriptions not matching the work involved.