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MMM_Memories

Does spending effect position on search results?

So I searched for this on the boards and didn't see a post dedicated solely to answering this question.I cannot see any other reason for my profile not being listed at all on search results. Especiall...
by MMM_Memories Level 7 in How Thumbtack works yesterday
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ScottA

Resource of the week: Marketing to millennials

This week I wanted to share a video of a webinar we recently hosted on marketing to millennials. This particular webinar features tips, insights, and analysis from the owners and operators of Rocky Mo...
by Thumbtack Employee ScottA Thumbtack Employee Monday
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MR

How does a lead get selected to appear in my Jobs Tab?

Can anyone describe how a lead is selected to be in a certain pro's Job Tab? Clearly not every Job request that is ceated in a pro's area and matching their services offerrings is sent to all pros in ...
by MR Level 10 in How Thumbtack works Monday
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StoriesUpSTL

I'd like to see more high end customers

I do video production for businesses and non-profits.  I don't do weddings or small personal projects.  I've been on Thumbtack for about 2.5 years and I've seen a HUGE dip in the amount of leads that ...
by StoriesUpSTL Level 8 Sunday
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MR

Are Third Party Leads OK?

I have a question that I, as well as TT support is confused on.... My question is whether third-party leads are ok and subject to promote auto fees being charged to the pro.An example would be a paren...
by MR Level 10 in How Thumbtack works Friday
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SPC

My Category does not Exist

My business is Supervised Visitation Services for persons in Family & Domestic Court.  There is no category for this, Court Services, or Social Services.  Any one of those categories would be acceptab...
by SPC Level 4 Thursday
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ElderShawn

Project

How do I remove a Project that I took a look at by mistake as a customer?
by ElderShawn Level 4 in How Thumbtack works Wednesday
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RachelL

Being Told I Have Two Accounts

Hello. When I try to click on a job in my account I'm interested in, it says I have two accounts and I need to switch accounts. I've closed everywhere my account can be open, cleared by browser cache,...
by RachelL Level 5 a week ago
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cgema

What does this mean “This customer found and contacted another pro first.”

Does it mean they contacted a pro and are asking for more pros or does thumbtack automatically put these in the jobs tab?Did the customer not like what the pro offered? Is it worth it to respond to th...
by cgema Level 7 in How Thumbtack works a week ago
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Drew

Why does change take so long?

Hi pros, Recently, @MR asked if I “could shed some light on why change takes so long as I know there are lots of pros here who would be interested.” I thought this was a great question so I decided to...
by Community Manager Drew Community Manager a week ago
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