I'm checking my email and here's 4 TT notifications in a row... except it's not 4 individual new requests, it's two people with two duplicates each!!! So, just let 'em put in as many requests as they want and sneak it right by all the pros that don't happen to notice they paid twice! And notice the sneaky part where they just change the town!
It's happend to me, but not in awhile. When I receive notices like that, I disregard them. Personally, I know that Thumbtack doesn't see it as same customer. Besides the stupid new changes which majority of pros dislike, now this happens.
@Carpet75 if you reported it, I can assure you it was looked into and the correct action was taken. I'm happy to double check though! Just send me a private message with the name of the customer and I'll dig into things.